Administration Officer

Australian Campdraft Association; Toowoomba Regional; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Paid overtime and allowances

Uniform allowance with sponsors Ariat/

Uniform allowance with our Platinum

Job summary

Australian Campdraft Association – Toowoomba QLD is seeking an enthusiastic Administration Officer to join the team. The role is full time and supports members and committees across Australia, providing service excellence and organisational support for events, clinics and seminars.

You will assist with bookkeeping and data entry, manage registers, coordinate travel arrangements, and liaise with diverse clients while maintaining discretion.

Qualifications

• 3+ years in a customer service role or similar.
• Strong written and verbal communication.
• Comfort with calendars, databases and content creation tools.

Responsibilities

• Provide comprehensive administrative support, including managing member and committee enquiries and directing enquiries per policy.
• Liaise with ACA Sub Committees in planning clinics and seminars.
• Assist in organising events, coordinating schedules, appointments and travel for the team.
• Accurately process documents, maintain registers and contact lists in ACA’s online database.
• Assist with bookkeeping and data entry.
• Maintain office supplies and tidy communal areas.
• Liaise with clientele from diverse backgrounds with discretion.

Skills

Customer service

Teamwork

Communication

Interpersonal skills

Content creation

Office 365

Tools

Office 365

Canva

QuickBooks

Job description

Australian Campdraft Association – Toowoomba QLD

The Australian Campdraft Association (ACA) is seeking an enthusiastic and committed Administration Officer to join the team. This is an opportunity for someone looking to build a long term career with an organisation that provides services and support to more than 8,000 members and 150 affiliated campdraft committees across Australia.

Key responsibilities

Provide comprehensive administrative support, including managing member and committee enquiries, and directing enquiries to the appropriate team member in accordance with ACAs Customer Service Policy

Liaise with ACA Sub Committees in the planning of clinics and seminars

Assist in the organisation of events coordinating schedules, appointments, and travel arrangements for the team

Accurately process documents, maintaining registers and contact lists in ACAs online database

Assist with bookkeeping and data entry

Maintain office supplies and ensure communal areas are tidy

Liaise with clientele from a diverse range of backgrounds, whilst maintaining discretion

About you

A minimum of 3 years' experience in a customer service role is highly regarded

A positive, customer focused attitude and the ability to work well in a team environment and autonomously

Excellent communication and interpersonal skills, with the ability to liaise effectively with a range of clientele

Demonstrate computer literacy, using Office 365, Canva, QuickBooks, and other applications

An interest in social media, photography and content creation is highly regarded

An ability to identify member stories, event highlights and opportunities for promotion, and provide content and ideas to support ACA's marketing activities

Strong organisational and time management skills, with the ability to prioritise tasks and work to deadlines

Paid overtime and generous allowances

Uniform allowance with our Platinum Sponsors Ariat and Just Country

The position is full time, based out of our Toowoomba Office. The successful applicant will be required to undertake a background check and preemployment medical.