Office Manager/Personal Assistant

Scentre Group; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Shopping Centre Council of Australia (SCCA) seeks an organised, proactive Office Manager / Personal Assistant to support the Chief Executive and keep a small high-performing team running smoothly. The role is permanent and full-time with offices in Sydney CBD.

You will manage diaries, travel, budgeting, governance records and events, while coordinating board activities and liaising with members and external partners. A professional, confidential approach is essential.

Qualifications

• Demonstrated experience as a Personal Assistant, Office Manager or similar broad coordination role.
• Experience in a small/medium organisation or industry association is highly regarded.
• Excellent planning, prioritisation and time-management with the ability to work independently.
• Strong written and verbal communication skills and a professional, service-focused approach.
• Proven experience coordinating meetings and events with attention to confidentiality.

Responsibilities

• Provide confidential executive support, including diary, travel, meeting and correspondence management.
• Manage day-to-day office operations, systems, suppliers, records, technology and team administration.
• Coordinate Board meetings, AGM, governance records, reporting obligations and audits.
• Support budgeting, invoicing, accounts administration, cash-flow monitoring and liaison with accountants and auditors.
• Deliver programs and events, including awards and fellowships.
• Coordinate industry meetings and forums, including venues, sponsorships, stakeholder liaison, papers and minutes.
• Maintain relationships with members, government representatives and external stakeholders.
• Manage the SCCA inbox and keep websites current.

Skills

Diary management

Office coordination

Communications

Tools

Microsoft Office

MYOB

WordPress

Wix

Job description

Scentre Group is proud to support SCCA in the search for their next team member. This is a fantastic opportunity to join SCCA, an organisation that is passionate about supporting individuals and communities, while building a rewarding and purposeful career

Be the organisational hub of a respected national industry association.

The Shopping Centre Council of Australia (SCCA) is the national industry group representing Australia’s major shopping centre owners, managers and developers. We are seeking a highly organised, proactive and trusted Office Manager / Personal Assistant to support our Chief Executive and keep our small, high-performing team running smoothly.

The opportunity

This broad and varied role combines executive support, office operations, governance, finance administration, event delivery and stakeholder liaison. You will work closely with the Chief Executive, Board, members and external partners, exercising sound judgement, discretion and initiative. It is an ideal opportunity for someone who enjoys taking ownership, balancing competing priorities and contributing across an organisation.

Key responsibilities

• Provide confidential executive support, including diary, travel, meeting and correspondence management.
• Manage day-to-day office operations, systems, suppliers, records, technology and team administration.
• Coordinate Board meetings, the Annual General Meeting, governance records, reporting obligations and audit activities.
• Support budgeting, invoicing, accounts administration, cash-flow monitoring and liaison with accountants and auditors.
• Deliver major SCCA programs and events, including the Marketing Awards and Frank Lowy Fellowship.
• Coordinate industry meetings and forums, including venues, sponsorship, stakeholder liaison, papers and minutes.
• Maintain positive relationships with members, government representatives and other external stakeholders.
• Manage the SCCA inbox and keep the corporate and awards websites current.

This role is permanent, full-time. Offices are based in Sydney CBD.

What setsyouapart

• Demonstrated experience as an Personal Assistant, Office Manager or in a similarly broad coordination role.
• Experience in a small/medium organisation or industry association will be highly regarded.
• Excellent planning, prioritisation and time-management skills, with the ability to work independently.
• Strong written and verbal communication skills and a professional, service-focused approach.
• Proven experience coordinating structured meetings and events.
• High attention to detail, sound judgement and an unwavering commitment to confidentiality.
• Confidence using Microsoft Office; experience with MYOB, WordPress and Wix will be highly regarded.
• A collaborative, reliable and adaptable style suited to a small team.

Why Work for SCCA?

Working at SCCA offers the opportunity to make a meaningful impact on a nationally significant industry. Employees benefit from:

• Purpose-driven work that influences public policy and supports the growth and sustainability of Australia's retail property sector.
• Exposure to senior industry leaders, government stakeholders, and major organisations across the shopping centre and retail industries.
• Professional growth and development through involvement in complex policy, advocacy, and industry initiatives.
• A collaborative and high-performing environment where employees work closely with experts and decision-makers on issues that shape the future of the sector.
• Meaningful industry impact, helping to drive economic growth, support businesses, create jobs, and strengthen communities across Australia.

At SCCA, employees can build rewarding careers while contributing to an organisation that plays a vital role in representing and advancing one of Australia's most important industries.