Administration Officer

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Employee assistance program

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health in Toowoomba is seeking an Administration Officer to support healthcare teams, coordinate administrative processes and help deliver smooth patient and staff experiences.

You will manage information, liaise with clinicians and administrators, and contribute to efficient services while upholding quality and compassionate care in a rural health setting.

This role suits organised, collaborative individuals who value teamwork and community impact.

Qualifications

• Demonstrated administrative experience with strong organisational and time management skills.
• Excellent communication and customer service skills, with a collaborative approach to teamwork.
• Confidence using digital systems, managing records, and maintaining accuracy in a busy environment.
• The ability to prioritise tasks, solve problems, and adapt to changing needs.

Responsibilities

• Providing timely administrative support that helps teams deliver high-quality care and services.
• Coordinating information, documentation, and communication to keep operations running smoothly.
• Building strong relationships with staff, patients, and stakeholders to support positive service outcomes.
• Identifying opportunities to improve processes and enhance the efficiency of day-to-day operations.

Job description

Join Darling Downs Health as an Administration Officer in Toowoomba and help keep healthcare services running smoothly behind the scenes. In this rewarding role, you'll support teams, coordinate essential administrative processes, and contribute to positive outcomes for patients, staff, and the local community. If you enjoy organisation, collaboration, and making a difference every day, we'd love to hear from you.

What Your Day Could Look Like

As an Administration Officer, you'll play an important role in supporting healthcare teams to deliver quality services to the community. From coordinating administrative activities to ensuring information is managed accurately, you'll contribute to a positive experience for patients, visitors, and colleagues while helping services run efficiently.

Every Day, You'll Contribute By

• Providing timely administrative support that helps teams deliver high-quality care and services.
• Coordinating information, documentation, and communication to keep operations running smoothly.
• Building strong relationships with staff, patients, and stakeholders to support positive service outcomes.
• Identifying opportunities to improve processes and enhance the efficiency of day-to-day operations.

Let's Talk About You

You're someone who brings organisation, professionalism, and a genuine commitment to helping others. You communicate with confidence, take pride in getting the details right, and enjoy being part of a team working towards a shared purpose. You'll feel proud knowing your contribution helps create a seamless experience for patients and supports frontline teams to focus on delivering great care. You're not just looking for another administration role, you're looking for meaningful work that makes a difference in your community.

Here's What Will Help You Thrive In This Role

• Demonstrated administrative experience with strong organisational and time management skills.
• Excellent communication and customer service skills, with a collaborative approach to teamwork.
• Confidence using digital systems, managing records, and maintaining accuracy in a busy environment.
• The ability to prioritise tasks, solve problems, and adapt to changing needs.

You’ll stand out from the crowd if you have experience working in healthcare, rural, or community-focused settings and/or additional training in administration, business support, or a related field.

Above all, you’ll bring Compassion, Integrity, Dignity, Innovation, and Courage to every interaction and contribution.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

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Occupational group: Administration