Administration Officer

Queensland Government; Toowoomba Regional; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Job summary

Darling Downs Health is seeking an Administration Officer to help keep key financial and administrative services running smoothly. You will support billing, receipting and revenue activities while maintaining reliable records and assisting patients and teams with timely information.

You’ll need strong organisational skills, accuracy, and comfort with digital systems. A collaborative approach and commitment to confidentiality will help you thrive in our diverse health service.

Qualifications

• Experience in administration, customer service or finance support.
• Strong organisational skills and the ability to prioritise effectively.
• Confidence using digital systems and learning new technologies.
• A collaborative approach with a commitment to accuracy and confidentiality.
• Experience in healthcare, revenue or financial administration is advantageous.

Responsibilities

• Deliver responsive customer service and resolve enquiries with professionalism and care.
• Support billing, receipting and revenue activities to uphold financial accuracy.
• Maintain reliable records and information systems that support efficient operations.
• Identify process improvements and collaborate to enhance outcomes.

Skills

Administration experience

Customer service

Finance support

Organisational skills

Digital systems proficiency

Job description

What your day could look likeAs an Administration Officer, you'll help keep key financial and administrative services running smoothly, ensuring patients, customers and teams receive timely and accurate support. You'll work closely with colleagues to deliver reliable outcomes that strengthen service delivery across the health service.Every day, you'll contribute by:Delivering responsive customer service and resolving enquiries with professionalism and care.Supporting billing, receipting and revenue activities that uphold financial accuracy.Maintaining reliable records and information systems that support efficient operations.Identifying process improvements and working with colleagues to enhance outcomes.Let's talk about you!You're organised, dependable and enjoy helping people. You take pride in accuracy, adapt well to changing priorities and build strong relationships through clear communication. Whether you're assisting customers, managing competing tasks or improving processes, you're motivated by making a positive difference and supporting the team around you. You bring compassion, integrity, dignity, innovation and courage to your work every day.Here's what will help you thrive in this role:Experience in administration, customer service or finance support.Strong organisational skills and the ability to prioritise effectively.Confidence using digital systems and learning new technologies.A collaborative approach with a commitment to accuracy and confidentiality.You'll stand out from the crowd if you have experience in healthcare, revenue or financial administration, and/or knowledge of financial or patient management systems.Most importantly, we're looking for someone passionate about helping people and improving services.Together, you'll help deliver trusted services and positive outcomes for the community.Why Join Darling Downs Health?At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless.Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.Your career at Darling Downs Health also comes with meaningful rewards:Maximise your take-home pay with salary packaging and generous leave entitlements.Enjoy flexible work arrangements that support balance and variety.Access professional development funding, study leave and clear career pathways.Be part of a diverse and inclusive culture that values learning and collaboration.Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.For a full list of benefits, visit: Darling Downs Health BenefitsYour future is here. Where are you?If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.Click 'Apply Now' to submit your application and upload the requested documents.Find out more about us!Visit our careers site to learn more about working with Darling Downs Health:www.health.qld.gov.au/darlingdownsWork with Us | Toowoomba#WorkDDHHS #OpportunityImpact #TheyreHereThis work is licensed under a Creative Commons Attribution 3.0 Australia License.