Administration Officer - Emergency Department

Queensland Health; Kingaroy; On-site; AUD 60,000 - 80,000; Full time

Job summary

Darling Downs Health invites applications for an Administration Officer – Emergency Department in Kingaroy. You will support frontline teams, coordinate essential information and ensure records and processes are accurate to enable safe, responsive patient care.

We value calm, compassionate professionals who can manage competing priorities in a fast-paced healthcare setting. Experience in healthcare and knowledge of hospital information systems and Microsoft Office are preferred.

Qualifications

• Strong administration, customer service and data entry skills with excellent attention to detail.
• Experience in healthcare setting and knowledge of hospital information systems and Microsoft Office applications.

Responsibilities

• Provide responsive support to patients, visitors and clinical teams.
• Coordinate admissions information and ensure records and processes are accurate to support care.
• Support nurses, doctors and multidisciplinary teams with efficient administrative coordination in a busy environment.
• Identify opportunities to improve processes and strengthen service delivery across the hospital.

Skills

Administration

Customer service

Data entry

Microsoft Office

Hospital information systems

Tools

Microsoft Office

Job description

Administration Officer - Emergency Department

Join Darling Downs Health as an Administration Officer – Emergency Department in Kingaroy and help create a positive experience for patients when they need it most. Working in a fast-paced healthcare environment, you'll support frontline teams, coordinate vital administrative services, and play an important role in delivering safe, responsive and compassionate care to the local community.

What your day could look like

As an Administration Officer – Emergency Department, you'll help keep patient journeys running smoothly by providing responsive support to patients, visitors and clinical teams. From coordinating essential information to ensuring records and processes are accurate, you'll contribute to quality care and a positive experience for everyone who enters the department.

Every day, you'll contribute by:

• Creating a welcoming and professional first point of contact for patients, families and visitors.
• Ensuring patient information, admissions and records are accurate, compliant and readily available to support care.
• Supporting nurses, doctors and multidisciplinary teams with efficient administrative coordination in a busy environment.
• Identifying opportunities to improve processes, share knowledge and strengthen service delivery across the hospital.

Let's talk about you!

You're someone who stays calm under pressure, enjoys helping people and takes pride in getting the details right. You build trust through compassion, integrity and respect, while adapting confidently to changing priorities. Whether supporting a patient during a stressful moment or assisting colleagues behind the scenes, you'll find purpose in helping deliver safe, connected and efficient healthcare for your community.

Here's what will help you thrive in this role:

• Strong administration, customer service and data entry skills with excellent attention to detail.
• The ability to manage competing priorities and work effectively in a fast-paced environment.
• Confident communication skills and a genuine commitment to patient-centred service.
• The ability to work both independently and collaboratively within a multidisciplinary team.

You’ll stand out from the crowd if you have experience in a healthcare setting and/or knowledge of hospital information systems and Microsoft Office applications.

Above all, you'll bring compassion, integrity, dignity, innovation and courage while supporting better outcomes for patients, teams and the community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you'llsee your impact firsthand.Here,you'llfind opportunities that simplydon'texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits