Administration Support Officer

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development funding

Leave entitlements

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health in Toowoomba is seeking an Administration Support Officer to join our People and Culture team, delivering high-quality administration and fast, accurate information to staff and stakeholders.

You'll manage enquiries, coordinate documents, and support team goals in a busy health environment. You'll thrive on accuracy, confidentiality and delivering a positive, service-focused employee experience with Microsoft 365 tools.

Qualifications

• Experience in administration within a busy environment.
• Strong communication, organisation and time management skills.
• Ability to work independently, use sound judgement and manage competing priorities.
• Commitment to accuracy, confidentiality and service excellence.
• Experience with Microsoft 365 apps, including Teams.

Responsibilities

• Deliver high-quality administrative and systems support that keeps work flowing efficiently.
• Managing enquiries and providing accurate information and timely assistance.
• Coordinating documents, resources and business activities to support team goals.
• Contributing ideas and improvements that enhance processes and team outcomes.

Skills

Administration experience

Communication skills

Time management

Independence and judgement

Confidentiality and service excellence

Microsoft 365 (Teams)

Tools

Microsoft 365 (Teams)

Job description

Join Darling Downs Health as an Administration Support Officer in Toowoomba and play a key role in supporting our People and Culture team. You'll help create a positive employee experience through high-quality administration, strong customer service and efficient business support, while building valuable skills in a collaborative and purpose-driven environment.

What Your Day Could Look Like

As an Administration Support Officer, you'll help keep People and Culture services running smoothly so employees can focus on delivering quality care. Working with a supportive team, you'll contribute to an efficient and positive workplace experience.

Every Day, You'll Contribute By

• Delivering high-quality administrative and systems support that keeps work flowing efficiently.
• Managing enquiries and providing accurate information and timely assistance.
• Coordinating documents, resources and business activities to support team goals.
• Contributing ideas and improvements that enhance processes and team outcomes.

Let's talk about you!

You're organised, proactive and dependable. You build strong relationships, communicate with respect and stay focused when priorities change. You'll take pride in supporting the people behind essential health services and helping teams achieve great outcomes. Guided by compassion, integrity, dignity, innovation and courage, you bring a positive, customer-focused approach to your work.

Here’s What Will Help You Thrive In This Role

• Experience in administration within a busy environment.
• Strong communication, organisation and time management skills.
• Ability to work independently, use sound judgement and manage competing priorities.
• Commitment to accuracy, confidentiality and service excellence.

You’ll stand out if you have experience with Microsoft 365 applications, including Teams.

Most importantly, you'll be passionate about supporting people and making a positive difference every day.

Together, your work will help strengthen our workforce and support better outcomes across Darling Downs Health.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

#WorkDDHHS #OpportunityImpact #TheyreHere

Occupational group Administration