Administration Support Officer

Queensland Health; Toowoomba Regional; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Career pathways

Wellbeing programs

Job summary

Darling Downs Health in Toowoomba is seeking an Administration Support Officer to assist the People and Culture team with high‑quality administration, customer service and efficient business support. You will handle enquiries, coordinate documents and resources, and support team goals while contributing ideas to improve processes in a collaborative environment.

This role offers flexible arrangements, professional development and a supportive culture that values compassion and excellence in

Qualifications

• Experience in administration within a busy environment.
• Strong communication, organisation and time management skills.
• Commitment to accuracy, confidentiality and service excellence.

Responsibilities

• Delivering high-quality administrative and systems support that keeps work flowing efficiently.
• Managing enquiries and providing accurate information and timely assistance.
• Coordinating documents, resources and business activities to support team goals.
• Contributing ideas and improvements that enhance processes and team outcomes.

Skills

Administration

Communication

Time management

Customer service

Microsoft 365

Tools

Microsoft 365

Job description

Join Darling Downs Health as an Administration Support Officer in Toowoomba and play a key role in supporting our People and Culture team. You'll help create a positive employee experience through high-quality administration, strong customer service and efficient business support, while building valuable skills in a collaborative and purpose-driven environment.

What your day could look like

As an Administration Support Officer, you'll help keep People and Culture services running smoothly so employees can focus on delivering quality care. Working with a supportive team, you'll contribute to an efficient and positive workplace experience.

Every day, you'll contribute by:

• Delivering high-quality administrative and systems support that keeps work flowing efficiently.
• Managing enquiries and providing accurate information and timely assistance.
• Coordinating documents, resources and business activities to support team goals.
• Contributing ideas and improvements that enhance processes and team outcomes.

Let’s talk about you!

You're organised, proactive and dependable. You build strong relationships, communicate with respect and stay focused when priorities change. You'll take pride in supporting the people behind essential health services and helping teams achieve great outcomes. Guided by compassion, integrity, dignity, innovation and courage, you bring a positive, customer-focused approach to your work.

Here’s what will help you thrive in this role:

• Experience in administration within a busy environment.
• Strong communication, organisation and time management skills.
• Ability to work independently, use sound judgement and manage competing priorities.
• Commitment to accuracy, confidentiality and service excellence.

You’ll stand out if you have experience with Microsoft 365 applications, including Teams.

Most importantly, you’ll be passionate about supporting people and making a positive difference every day.

Together, your work will help strengthen our workforce and support better outcomes across Darling Downs Health.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you'llsee your impact firsthand.Here,you'llfind opportunities that simplydon'texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns