Administration Officer

NSW Rural Fire Service; Tamworth Regional Council; Hybrid; AUD 79,000 - 86,000; Part time

Benefits offered by this job

12% superannuation

4 weeks annual leave

MAP access (Member Assistance Program)

Salary packaging options

Agreed absence leave day

Professional development programs

Fitness Passport

Job summary

NSW Rural Fire Service in Tamworth is seeking a part-time administrative role to support volunteer members and the public with high-quality customer service. The position offers hybrid/flexible arrangements and up to 21 hours per week, prorated salary, and 12% superannuation.

The role requires strong administrative skills, MS 365 proficiency, keen attention to detail, and the ability to manage multiple tasks in a busy environment while maintaining excellent stakeholder relationships.

Qualifications

• Well-developed administrative skills with Microsoft 365 proficiency and ability to adapt to new systems.
• Genuine passion for customer service and collaboration with volunteers and stakeholders.
• Proactive, autonomous worker who contributes to a dynamic team.

Responsibilities

• Deliver high-quality customer service to volunteer members, the public, and stakeholders while handling diverse admin tasks including inbox management, drafting complex correspondence, minute taking and data management.

Skills

Microsoft 365

Customer service

Attention to detail

Time management

Job description

• Temporary employment up to 21 January 2027
• Part-time opportunity up to 21 hours per week. A talent pool may be established to support future ongoing and temporary part-time and full-time vacancies across the Tamworth District.
• Attractive prorated annual salary $79,051 - $85,938 p.a. plus 12% superannuation
• Location: Tamworth(hybrid/flexible working arrangements considered)

Looking for more information?

Why not reach out to our role expert, Sally Turner, for a confidential chat on 0400 936 *** or via************@rfs.nsw.gov.au.

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW.When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes

What you’ll be doing:

If you thrive in a busy, people-focused environment, this role offers variety, challenge, and the opportunity to make a genuine impact. You'll deliver high-quality customer service to volunteer members, members of the public, and key stakeholders while managing a diverse range of administrative responsibilities, including inbox management, drafting complex correspondence, minute taking, and data management.
Success in this role requires strong attention to detail, excellent time management and organisational skills, and the flexibility to adapt as priorities evolve. You'll enjoy balancing multiple tasks, solving problems, and contributing to a collaborative and supportive team environment.

To thrive in this role, you will have:

• Well-developed administrative skills, including proficiency in Microsoft 365 and the ability to quickly adapt to new systems and processes.
• A genuine passion for customer service, using their excellent communication skills to effectively support and collaborate with volunteer members, members of the public, and both internal and external stakeholders.
• A proactive approach to work, with the ability to work autonomously, take initiative, and contribute positively as part of a dynamic and collaborative team.

If you are interested in finding out more about this opportunity, please access the Role Descriptionand our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

Make the Move to Regional NSW!

This role is located in Regional NSW, which means you’re eligible for The Welcome Experience! The Welcome Experience is a FREE service to help essential workers and their families move to regional NSW with ease. From finding housing and childcare to helping your partner find employment and connecting with the local community, they offer personalised, concierge-like support tailored to your needs.

Discover what life is like in Regional NSW – explore The Welcome Experience and register today!

Please submit your application no later than 11:55pm Sunday 11th October 2026.

Important recruitment Information

• Arecruitment (talent) pool will be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework).The Capability application tool is designed to helpjob applicantsunderstand and use theNSW Public Sector Capability Frameworkwhen applying forjobswith the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-311

This may not be the role for you, however you can check out other vacancies in the RFShere, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below

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