Product Specialist - Microsoft

NSW Rural Fire Service; Sydney; On-site; AUD 119,000 - 131,000; Full time

Benefits offered by this job

4 weeks annual leave

MAP for members and families

Salary packaging options

Agreed Absence leave day per month

Professional development programs

Fitness Passport for staff and their

Job summary

NSW Rural Fire Service (RFS) is seeking a tech–minded Enterprise Platforms professional to bridge technology and business outcomes. The role focuses on Microsoft 365 to drive improvements and deliver measurable value for NSW communities.

The ideal candidate engages stakeholders, demonstrates sound judgement and a continuous improvement mindset, and brings business insight to technology solutions. Location is Sydney, with strong leave and wellbeing programs.

Qualifications

• Bridge between technology and business outcomes using Microsoft 365 to identify improvements.
• Strong stakeholder engagement, sound judgement and continuous improvement mindset.
• Curious, proactive and passionate about using Microsoft technologies to improve user experience.

Responsibilities

• Use Microsoft technologies to solve business challenges and deliver outcomes.

Skills

Microsoft 365 expertise

Stakeholder engagement

Business analysis

Job description

• Attractive annual salary $118,562 $131,233 p.a. plus 12% superannuation
• Location: Sydney Olympic Park

Looking for more information?

Why not reach out to our role expert, Janelle Grimshaw, Enterprise Platforms Lead for a confidential chat on ***************@rfs.nsw.gov.auor 02 8741 5***.

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

Use Microsoft technologies to solve business challenges, drive innovation and deliver impactful organisational outcomes.

To thrive in this role, you will have:

We're looking for a candidate who can bridge the gap between technology and business outcomes, leveraging strong Microsoft M365 expertise to identify improvement opportunities, solve complex business problems, and deliver practical, user-focused solutions. The ideal candidate combines technical capability with business insight, strong stakeholder engagement skills, sound judgement and a continuous improvement mindset. They are curious, proactive and passionate about using Microsoft technologies to improve user experience, streamline processes and deliver measurable value to the organisation.

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

You’ll also get to enjoy:

• Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
• Local eateries and childcare facilities
• Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
• Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost

Please submit your application no later than 11:55pm Sunday 4 October 2026.

Important recruitment Information

• A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-309

This may not be the role for you, however you can check out other vacancies in the RFS here, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below