District Administration Officer

NSW Rural Fire Service; Sydney; On-site; AUD 79,000 - 86,000; Full time

Benefits offered by this job

4 weeks annual leave

MAP access for members and families

Salary packaging options

Agreed Absence day per month

Professional development programs

Fitness Passport

Job summary

NSW Rural Fire Service Cumberland/Macarthur District in Western Sydney is seeking an Administration Officer to provide high-quality administrative support in a busy operational environment.

You will coordinate a broad range of activities, manage records, prepare reports, and liaise with staff, volunteers and external stakeholders. The role offers variety, responsibility, and the chance to contribute to community safety and service delivery.

Qualifications

• The ideal candidate will have strong administrative, communication and customer service skills, with the ability to work effectively in a busy and dynamic operational environment.
• You will be confident managing competing priorities, maintaining accurate records, preparing correspondence and reports, coordinating meetings and supporting day-to-day business activities across the district.
• You will demonstrate a high level of attention to detail, sound judgement and the ability to work both independently and collaboratively as part of a team.
• Strong interpersonal skills are essential, as the role regularly engages with staff, volunteers, senior officers, local councils and other stakeholders.
• The successful candidate will be adaptable, proactive and committed to providing high-quality administrative support.
• Experience working within government, emergency services or a complex operational organisation would be highly regarded, together with demonstrated proficiency in Microsoft Office and corporate information management systems.
• Demonstrated ability to provide timely and accurate advice on day-to-day administrative requirements, including records and information management, correspondence, customer service, meeting coordination, financial administration, and support to staff and volunteer members.

Responsibilities

• This is an exciting opportunity to join the NSW Rural Fire Service Cumberland/Macarthur District (Western Sydney District) and provide high-quality administrative support within a busy and diverse operational environment.
• As an Administration Officer, you will support the effective day-to-day operations of the District through a broad range of administrative, coordination and customer service activities.
• You will work closely with staff, volunteers, senior officers and external stakeholders, helping ensure information, records, correspondence and business processes are managed accurately and efficiently.
• The role offers variety, responsibility and the opportunity to contribute directly to an organisation that supports communities across Cumberland/Macarthur District (Western Sydney District).

Skills

Administrative skills

Customer service

Microsoft Office

Records management

Attention to detail

Communication skills

Teamwork

Interpersonal skills

Tools

Corporate information management systems

Job description

NSW Rural Fire Service – Glenmore Park NSW

• Attractive annual salary $79,051- $85,938p.a. plus 12% superannuation
• Limited free onsite car parking available

Looking for more information?

Why not reach out to our role expert, Angelo Baldo, District Manager, for a confidential chat on 0499 993 ***.

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW.When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

This is an exciting opportunity to join the NSW Rural Fire Service Cumberland/Macarthur District (Western Sydney District) and provide high-quality administrative support within a busy and diverse operational environment.

As an Administration Officer, you will support the effective day-to-day operations of the District through a broad range of administrative, coordination and customer service activities. You will work closely with staff, volunteers, senior officers and external stakeholders, helping ensure information, records, correspondence and business processes are managed accurately and efficiently.

The role offers variety, responsibility and the opportunity to contribute directly to an organisation that supports communities across Cumberland/Macarthur District (Western Sydney District).

Our Ideal Candidate

We are seeking a highly organised, professional and motivated Administration Officer to join the NSW Rural Fire Service Cumberland/Macarthur District (Western Sydney District).

• The ideal candidate will have strong administrative, communication and customer service skills, with the ability to work effectively in a busy and dynamic operational environment.
• You will be confident managing competing priorities, maintaining accurate records, preparing correspondence and reports, coordinating meetings and supporting day-to-day business activities across the district.
• You will demonstrate a high level of attention to detail, sound judgement and the ability to work both independently and collaboratively as part of a team.
• Strong interpersonal skills are essential, as the role regularly engages with staff, volunteers, senior officers, local councils and other stakeholders.
• The successful candidate will be adaptable, proactive and committed to providing high-quality administrative support.
• Experience working within government, emergency services or a complex operational organisation would be highly regarded, together with demonstrated proficiency in Microsoft Office and corporate information management systems.
• Demonstrated ability to provide timely and accurate advice on day-to-day administrative requirements, including records and information management, correspondence, customer service, meeting coordination, financial administration, and support to staff and volunteer members.

If you are interested in finding out more about this opportunity, please access the Role Descriptionand our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

Important recruitment Information

• Arecruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework).The Capability application tool is designed to helpjob applicantsunderstand and use theNSW Public Sector Capability Frameworkwhen applying forjobswith the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-305

This may not be the role for you, however you can check out other vacancies in the RFShere, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below

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