Administration Officer

Aquawest; Tamworth; On-site; AUD 60,000 - 70,000; Full time

Job summary

Aquawest in Tamworth NSW is seeking a dedicated Administration Officer to support our busy office and ensure smooth operations. This full-time role runs Monday to Friday, 8:30am–5:00pm, providing essential administrative support to multiple departments.

The successful candidate will be organized, detail-focused, and able to handle filing, data entry, correspondence, invoicing and customer queries with professionalism using Microsoft Office. This role offers stability and team support.

Qualifications

• Experience in an administrative or office support role.
• Excellent organisational skills and multitasking ability.
• Strong communication and professional presentation.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Administrative tasks including filing, data entry, and document preparation.
• Handling incoming and outgoing correspondence, including post, emails and phone enquiries.
• Processing invoices, purchase orders and expense claims in accordance with company procedures.
• Providing general administrative support to multiple departments and senior staff members.
• Ordering and maintaining office supplies and equipment.
• Assisting with customer queries and directing them appropriately.
• Reconciliation of bank accounts.
• Assist with processing debtor payments, follow up outstanding accounts and reconcile debtor balances.
• Assist with processing creditor invoices and reconcile supplier accounts.
• Performing additional duties as requested to support business operations.

Skills

Administrative experience

Organisational skills

Customer service orientation

Professional communication

Attention to detail

Teamwork

Willingness to learn

Tools

Microsoft Office

Job description

Aquawest is a dynamic organisation committed to delivering excellence in water management and related services across New South Wales. We pride ourselves on our customer focused approach, operational efficiency, and the quality of our team. Our mission is to provide reliable, sustainable solutions whilst maintaining the highest standards of service and professionalism across all aspects of our business.

About the role

We are seeking a dedicated and organised Administration Officer to join the Aquawest team in Tamworth NSW 2340 on a full time basis, Monday to Friday, 8:30am-5pm. This is a key position within our administrative function, responsible for providing essential support to ensure smooth operations across the organisation.

Key responsibilities

• Administrative tasks including filing, data entry, and document preparation
• Handling incoming and outgoing correspondence, including post, emails and phone enquiries
• Processing invoices, purchase orders and expense claims in accordance with company procedures
• Providing general administrative support to multiple departments and senior staff members
• Ordering and maintaining office supplies and equipment
• Assisting with customer queries and directing them appropriately
• Reconciliation of bank accounts
• Assist with processing debtor payments, follow up outstanding accounts and reconcile debtor balances
• Assist with processing creditor invoices and reconcile supplier accounts
• Performing additional duties as requested to support business operations

What we're looking for

• Experience in an administrative or office support role
• Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively
• Strong proficiency in Microsoft Office Suite (Word, Excel and Outlook)
• Exceptional written and verbal communication skills with professional presentation
• Attention to detail and commitment to accuracy in all work undertaken
• Ability to work independently and as part of a team in a collaborative environment
• Professional telephone manner and strong customer service orientation
• Reliability, punctuality and a proactive approach to problem solving
• A willingness to learn and adapt to new systems and processes

What we offer

We believe in creating a supportive and rewarding workplace where our employees can thrive. At Aquawest, we offer competitive remuneration commensurate with experience and qualifications. Our workplace culture emphasises teamwork, professional development, and work life balance. We provide access to ongoing training and development opportunities to support your career growth. Our full time position offers stability and the opportunity to become a valued member of the Aquawest family. We are committed to fostering an inclusive workplace where all employees feel valued and supported.