Administration Officer -Level 3 - Hay

Murrumbidgee Local Health District (MLHD); Hay; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Meaningful Impact

Attractive Remuneration

Flexible Working Arrangements

Generous Salary Packaging

Professional Development

Health & Wellbeing Support

Job summary

MLHD invites applications from detail-driven administration professionals to join our Hay-based team as an Administration Officer – Level 3. You will deliver high-quality customer service to patients and staff while handling clerical tasks in the Microsoft Office suite and supporting admissions and record management.

This Permanent Part Time position (3 shifts per fortnight) and Casual offers pro-rata pay and NSW Health benefits. Applications close 23 September 2026.

Qualifications

• Experience working in a similar support role in a complex organisation.
• Sound judgement in prioritising work to achieve key tasks in a busy environment.
• Effective communication with managers, colleagues and the public, with strong attention to detail.
• Proficiency with Microsoft and Windows-based applications, email systems, and record-keeping systems.
• Commitment to patient privacy and confidentiality.
• Ability to work with initiative under broad supervision.

Responsibilities

• Provide high quality customer service to patients, employees and members of the public.
• Complete clerical tasks using the Microsoft Suite to support department operations, including admissions, transfers and discharges, record management, and scheduling.
• Assist with more complex tasks or projects and provide relief for other staff as required.
• Plan and prepare appointments and communicate with the team leader daily.
• Work according to established work practices and procedures under general instruction.
• Collaborate with the multidisciplinary team with flexibility and initiative.

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Tools

Microsoft Office suite

Job description

Requisition ID: REQ684728

Employment Type: Permanent Part Time (3 shifts per fortnight) and Casual Positions

Position Classification: Administration Officer – Level 3

Remuneration: $73,915.12– $76,218.80 per annum, pro-rata (+ super + 17.5% leave loading where applicable)

Location: Hay

Applications Close: 23 September 2026

Are you a detail-driven administrator ready to make a difference in healthcare?

About The Opportunity

As the Administration Officer, you will be responsible for:

• Providing high quality customer service to patients, employees and members of the public, including responding respectfully and helpfully to all face-to-face and telephone enquiries.
• Completing a range of operational, clerical and administrative tasks using the Microsoft Suite of applications (including Excel and Teams) to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, managing correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Providing assistance with more complex tasks or projects, and providing relief for other staff as required, to support efficiency and quality within the service and team.
• Planning and preparing appointments and communicating clearly with the team leader daily.
• Performing according to established work practices and procedures, working under general instruction and broad supervision.
• Working collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.

About You

Our ideal candidate will demonstrate:

• Experience working in a similar support role in a complex organisation, as an effective and collaborative team member.
• Sound judgement in making decisions about work priorities, achieving key tasks effectively in a busy work area.
• Effective communication skills across a wide range of stakeholders, including managers, colleagues and members of the public, with strong attention to detail.
• Demonstrated high-level computer skills, including proficiency with Microsoft and Windows-based applications, email systems, and/or other information and record-keeping systems.
• An understanding of, and commitment to, providing excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and the ability to work effectively under broad supervision.

Essential Requirements

• National Police Check
• OASV Vaccination Category A

Why join MLHD?

At Murrumbidgee Local Health District (MLHD), we offer more than a job, we offer the chance to make a real difference.

• Meaningful Impact – Support the delivery of essential health services and make a genuine difference to patients and families across our regional communities.
• Attractive Remuneration – Enjoy competitive pay aligned with your skills and experience.
• Flexible Working Arrangements – Designed to support work-life balance.
• Generous Salary Packaging – Access up to $20,600 per annum tax-free for living expenses, plus the option for novated car leasing.
• Professional Development – Ongoing learning and career development opportunities.
• Health & Wellbeing Support – Comprehensive wellness programs for you and your family, including Employee Assistance Programs, Fitness Passport and initiatives to support physical and mental health.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined inthe NSW Health OASV Policy(Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.