Senior Administrator

Estia Health; Brisbane; In loco; AUD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted gym memberships at Goodlife

Discounted gym memberships at Fitness/

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing for vehicles

Workplace banking

ACN discounts for nurses

Nib health discounts

Discounted JB HiFi

Descrizione del lavoro

Estia Health in Brisbane is seeking an administration-focused role to support the Residential Aged Care Manager and front-of-house operations. You will greet visitors, coordinate rostering, assist with recruitment, billing, payroll and record management, while delivering friendly customer service.

This role emphasizes attention to detail, deadlines, and teamwork in a busy aged care home, with opportunities to mentor junior staff and contribute to a positive resident experience.

Competenze

• A real desire to make a difference in people’s lives.
• A qualification in Business Administration or similar (ideally).
• A proven ability to work to deadlines and in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in Aged Care (ideally).
• Previous experience in rostering (ideally).

Mansioni

• Greet visitors and families, ensuring they feel welcome.
• Maintain accurate rostering in collaboration with the Residential Aged Care Manager.
• Assist with staff recruitment and onboarding.
• Provide prompt and friendly customer service to internal and external customers.
• Assist with billing, payroll and stocktake.
• Support administration tasks and record management.

Conoscenze

People person

Problem-solver

Attention to detail

Data skills

Formazione

Business Admin qualification

Strumenti

Computer literacy

Data entry

Descrizione del lavoro

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

You’ll be hugely important in making sure our home runs smoothly - an indispensable helper to our residential aged care manager.

As the face of the home, you will greet visitors and families, ensuring they feel welcome. You will work closely with the team using your organisational skills, attention to detail and love of administration to ensure the home runs smoothly.

Usually, your day will involve:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate roster
• Reception duties, greeting visitors to the home
• Assisting with staff recruitment and onboarding
• Providing prompt and friendly customer service to both internal and external customers
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales
• Lending a hand with billing, payroll and stocktake
• Providing guidance and mentoring to Administration Officer
• Maintaining all record management systems
• Supporting our residential aged care manager in their daily tasks

You'll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people's lives
• A qualification in Business Administration or similar (ideally)
• A proven ability to work to deadlines and work in fast-paced environment
• Solid computer and data skills
• Previous experience in Aged Care (ideally)
• Previous experience in rostering (ideally)

Benefits available:

• Discounted gym memberships at Goodlife and Fitness First
• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.