Administration Officer

Allegro Therapy; Perth; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Opportunities for professional dev

Competitive remuneration

Collaborative team culture & socials

Job summary

Allegro Therapy in Dianella, WA is seeking a highly organised Administration Officer for a part-time role (about 4 days per week). You will support clinical and therapy teams with scheduling, patient records, and invoicing, while handling inquiries from patients and stakeholders.

Proficiency with Splose and strong communication, time management, and attention to detail are essential. Join a friendly team focused on providing high-quality service in a supportive environment.

Qualifications

• Experience in an administrative role working with people with disabilities and within the NDIS space (essential).
• Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines.
• Excellent communication and customer service skills when interacting with patients and clinicians.
• Proficiency with computer software; Splose is used in our practice.
• Keen eye for detail and accurate record-keeping.
• Positive, professional, and flexible attitude and reliable team member.

Responsibilities

• Provide administrative support to clinical and therapy teams (scheduling appointments, managing patient records, invoicing).
• Handle incoming calls and emails from patients and external stakeholders.
• Maintain and update internal databases and filing systems.
• Assist with planning and coordinating medical and administrative events.
• Perform other administrative duties as required to ensure smooth practice operations.

Skills

NDIS experience

Organisational skills

Time management

Communication

Customer service

Attention to detail

Positive attitude

Tools

Splose

Job description

About the role

Allegro Therapy is seeking a highly organised and detail-oriented Administration Officer to join our team in Dianella, Western Australia. This is a part-time role, approximately 4 days per week.

What you'll be doing

Providing administrative support to the clinical and therapy teams, including scheduling appointments, managing patient records, and assisting with billing and invoicing

Handling incoming phone calls, emails, and other inquiries from patients and external stakeholders in a professional and courteous manner

Maintaining and updating internal databases and filing systems to ensure accurate and up-to-date information

Assisting with the planning and coordination of various medical and administrative events and activities

Contributing to the overall smooth running of the practice by performing a variety of other administrative duties as required

What we're looking for

Demonstrated experience in a similar administrative role working with people with disabilities and within the NDIS space

Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines

Excellent communication and customer service skills, with the ability to interact effectively with patients, clinicians, and other stakeholders

Proficiency in using computer software, we use Splose which is a dream!

A keen eye for detail and the ability to maintain accurate and up-to-date records

A positive, professional, and flexible attitude, with a commitment to providing high-quality service

What we offer

At Allegro Therapy, we are dedicated to creating a supportive and inclusive work environment that empowers our employees to thrive. We offer a range of benefits, including:

• Opportunities for professional development
• Competitive remuneration
• a collaborative and friendly team culture with regular social events

About us

Allegro Therapy is a leading provider of comprehensive healthcare services in Western Australia. Our mission is to deliver the best therapy and support to our patients, enabling them to live healthier and more fulfilling lives. With a strong focus on innovation and continuous improvement, we are committed to providing our employees with the tools and resources they need to succeed.