Service Administrator - East Fremantle

Autism Association of Western Australia; Fremantle; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Discounts with major brands

Fitness Passport

Wellbeing benefits

Job summary

The Autism Association of WA is seeking a Service Administrator to support the Therapy and Clinical Services team from our East Fremantle centre. You will handle client contacts, purchasing, calendar and documentation management, contributing to smooth project operations.

The role requires a detail-focused, adaptable candidate with strong communication skills. Based in East Fremantle, this permanent full-time position reports to the Team Leader and offers salary packaging and staff discounts as

Qualifications

• Strong attention to detail and accuracy in administration tasks.
• Excellent verbal and written communication skills.
• Proven experience in service-focused or project administration roles.

Responsibilities

• Provide administrative support to Therapy and Clinical Services team.
• Manage client contacts, enquiries, and documentation.
• Coordinate purchasing and calendar management.
• Liaise with staff including senior team members to ensure smooth operations.

Skills

Word & Excel

Database knowledge

Customer service

Job description

• Salary Packaging available – pay less tax, your take home pay increases!
• Permanent Full-Time role based in East Fremantle
• Save on everyday expenses with discounts with major brands and retailers.

About the Role

The Service Administrator is a key role within Therapy and Clinical Services team which provides administrative support to assist the team’s ability to provide quality supports to clients and their families. This position provides a caring and supportive point of contact to clients, families and project partners and completes a range of administrative duties which allows for the smooth running of our projects and programs.

This position requires a calm, flexible and professional person with a positive attitude to support the daily operations of the service and projects. Based at our East Fremantle centre, and Reporting to the Team Leader, the Service Administrator works in direct liaison with a variety of staff within the Therapy and Clinical team, including senior members of the team.

The Service administrator works in tandem with other administrative and operational staff to manage client contacts and enquiries, purchasing, calendar management, and documentation management along with various general administrative duties.

About You

To succeed in this role, you’ll have an eye for detail, excellent customer service skills and the ability to build rapport easily. Your positive and adaptable nature will enable you to meet the administrative needs of the service.

In addition, you will also:

• Be highly organised and able to prioritise tasks
• Have excellent verbal and written communication skills
• Have experience and competency in Word & Excel, and database knowledge
• Proven experience in a service-focused or project administration role

To join our team you will be required to complete required clearances including an NDIS Workers Check.

• Positive impact:Your role will help individuals live their best, most fulfilling life.
• Financial benefits:Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers.
• Salary packaging: up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases!
• Fitness Passport:Heavily discounted access to multiple gyms, group fitness and aquatic facilities across Perth metropolitan area.

About Us

The Autism Association is one of Australia’s largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.

We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.

The Autism Association of WA is a Child Safe Organisation and is committed to ensuring the safety and wellbeing of all children. No agency referrals will be accepted at this time. As strong collaboration and workplace culture are central to achieving our goals, this is a fully office-based, in-person role.

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