Administration Officer

Darling Downs Hospital and Health Service; Miles; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Salary packaging and generous leave

Flexible work arrangements

Professional development funding

Diversity and inclusive culture

Wellbeing benefits: EAP, private heath

Job summary

Darling Downs Health in Dalby is seeking an Administration Officer who can support residential aged care services with accurate administrative and financial tasks.

You will play a key role in delivering reliable customer service to residents, families and staff, and help coordinate resources while maintaining compliant records and smooth day-to-day operations.

Qualifications

• Experience in administration, customer service or office support roles.
• Strong attention to detail and ability to manage records and financial processes.
• Qualifications in Business, Business Administration or Finance are advantageous; experience in aged care is a plus.

Responsibilities

• Deliver accurate administrative and financial support to ensure efficient, compliant and resident-focused services.
• Provide responsive, professional customer service to residents, families, visitors and staff.
• Coordinate key financial and procurement activities to ensure resources and services are available when needed.
• Support leaders and team members through organised administration and effective communication.

Skills

Administration experience

Customer service

Office support

Detail-oriented

Independent worker

Education

Business Administration qualification

Job description

Join Darling Downs Health as an Administration Officer in Dalby, where your organisation, customer service and financial administration skills will help support residents, families and care teams in a residential aged care setting. This is an opportunity to build meaningful connections, contribute to quality services and make a positive impact every day.

What Your Day Could Look Like

As an Administration Officer, you'll play an important role in supporting the smooth delivery of residential aged care services. By providing reliable administrative, financial and customer support, you'll help create a positive experience for residents, families and colleagues while contributing to the effective day-to-day operation of the facility.

Every Day, You'll Contribute By

• Delivering accurate administrative and financial support that helps maintain efficient, compliant and resident-focused services.
• Building positive relationships with residents, families, visitors and staff by providing responsive, professional customer service.
• Coordinating key financial and procurement activities to ensure resources, supplies and services are available when needed.
• Supporting leaders and team members through organised administration, effective communication and trusted operational support.

Let's talk about you!

You're someone who enjoys bringing order to busy environments and takes pride in helping others succeed. With a strong eye for detail and a proactive approach, you can balance competing priorities while delivering high-quality work. You understand that behind every accurate record, smooth process and positive interaction is a better experience for residents, families and colleagues. Guided by Compassion, Integrity, Dignity, Innovation and Courage, you're motivated by making a meaningful contribution every day.

Here's What Will Help You Thrive In This Role

• Experience in administration, customer service or office support roles.
• Strong attention to detail and confidence managing records, transactions or financial processes.
• Ability to work independently, manage priorities and contribute positively within a team environment.
• Clear communication skills and a practical, solution-focused mindset. You'll stand out from the crowd if you have qualifications in Business, Business Administration or Finance and/or experience in aged care, health or community-based services.

Most importantly, you'll be passionate about supporting quality care through dependable, people-centred administration that helps others thrive.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Occupational group Administration