Administration Officer

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Inclusive culture

Wellbeing benefits

Job summary

Darling Downs Health in Toowoomba is seeking an Administration Officer to support BreastScreen Services, creating a welcoming experience for women seeking preventative healthcare.

You will coordinate appointments, support client journeys, and work with a dedicated team to improve access and continuity of care, bringing strong customer service and digital skills. If you pride yourself on compassion, organisation and teamwork, this role offers meaningful work in a community-focused health service.

Responsibilities

• Creating welcoming and supportive experiences that help women feel comfortable, informed and valued.
• Coordinating appointments, information and service processes to improve access and continuity of care.
• Partnering with clinical and administrative colleagues to deliver efficient, client-centred services.
• Using initiative and problem-solving skills to support service excellence and adapt to changing priorities.

Job description

Build a career where people, purpose and community come together. As an Administration Officer with BreastScreen Services in Toowoomba, you'll help create a welcoming and supportive experience for women accessing preventative healthcare. Join a connected team that values compassion, professional growth and meaningful contribution while enjoying the lifestyle, opportunity and community spirit regional Queensland is known for.

What Your Day Could Look Like

As an Administration Officer with BreastScreen Services, you'll play a key role in helping women access important preventative healthcare. From creating a positive first impression to supporting a smooth client journey, you'll work closely with a dedicated team and contribute to healthier communities across the region.

Every Day, You'll Contribute By

• Creating welcoming and supportive experiences that help women feel comfortable, informed and valued.
• Coordinating appointments, information and service processes to improve access and continuity of care.
• Partnering with clinical and administrative colleagues to deliver efficient, client-centred services.
• Using initiative and problem-solving skills to support service excellence and adapt to changing priorities.

Let’s talk about you!

You’re someone who brings both capability and care to everything you do. You build trust through genuine conversations, stay organised when things get busy, and enjoy helping people feel supported during important moments in their healthcare journey. You'll take pride in knowing your work helps women access services that can make a real difference to their health and wellbeing. You're not just looking for a job, you're looking for meaningful work, a supportive team and the opportunity to contribute to your community.

Here’s What Will Help You Thrive In This Role

• Strong customer service and communication skills with a people-first approach.
• Ability to manage competing priorities while maintaining accuracy and attention to detail.
• Confidence using digital systems and learning new technologies quickly.
• A current C Class driver's licence and flexibility to support service delivery needs.

You’ll stand out from the crowd if you have experience in healthcare, screening programs or other client-focused environments and/or experience supporting teams in busy and fast-paced settings.

Above all, you’ll bring Compassion, Integrity, Dignity, Innovation and Courage, helping create positive experiences for women, colleagues and the broader community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It’s complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you’re a doctor, nurse, allied health professional, facilities team member, or administrator, you’ll see your impact firsthand. Here, you’ll find opportunities that simply don’t exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you’re ready to make a meaningful impact and grow your career in a place that values people and purpose, we’d love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

#WorkDDHHS #OpportunityImpact #TheyreHere

Occupational group Administration