Administration Officer

Murrumbidgee Local Health District (MLHD); Leeton; On-site; AUD 74,000 - 76,000; Part time

Job summary

MLHD is seeking an Administration Officer Level 3 to support the manager and team at Leeton Health Service. The role is part-time (up to 14 hours weekly) with a pro rata salary and superannuation. It involves clerical tasks across admissions, bookings, record keeping and service coordination.

You will communicate with patients and staff to ensure efficient operations. Essential checks include National Police and NSW Working with Children clearances.

Qualifications

• Experience providing high-quality customer service to patients, employees and the public.
• Ability to communicate clearly with a range of stakeholders including managers and colleagues.
• Strong computer skills with Microsoft and Windows-based applications.
• Proven record-keeping skills and attention to detail in a busy health service.
• Ability to work as part of a multidisciplinary team and show initiative.
• Commitment to patient privacy and confidentiality and compliance with work practices.

Responsibilities

• Provide administration and clerical support to the manager and team to ensure smooth service operation.
• Assist with admissions, transfers and discharges; manage records and appointments.
• Handle postal, filing, document deliveries and stores management.
• Respond to face-to-face and telephone enquiries with respectful, timely service.
• Support quality improvement activities and daily planning with the team.

Skills

Customer service

Communication

Record keeping

Teamwork

Problem solving

Tools

MS Office Suite

Job description

Administration Officer Level 3 - Clinical Setting

• Position Classification: Administration Officer - Level 3
• Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)
• Employment Type: Permanent Part - Time
• Hours Per Week: Up to 14 hours
• Location: Leeton Health Service
• Requisition ID: REQ701765
• Closing Date: 13 November /2026

About The Role

This role provides administration and clerical support to the manager and team, within a range of settings as part of the administration team, to facilitate the smooth operation of the service, unit, ward or facility.

Key Accountabilities

• Provide high-quality customer service to patients, employees and members of the public.
• Ensure a respectful and helpful response is provided to all face-to-face and telephone enquiries, facilitating timely access to people and services of the health service.
• Complete a range of operational, clerical and administrative tasks utilising the MS Suite of applications, including Excel and Teams, to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, record keeping, managing postal and other correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Provide assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team.
• Support the manager and team with quality activities to ensure ongoing improvement in local processes.
• Plan and prepare appointments.
• Communicate clearly with the team leader daily.
• Perform according to established work practices and procedures.
• Work under general instruction and broad supervision.
• Work collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.

Essential Criteria

• National Police Check
• NSW Working with Children Check
• OASV Vaccination Category: A

Selection Criteria

• Experience working in a similar support role in a complex organisation, as an effective team member.
• Ability to make good decisions about work priorities and achieve key tasks effectively in a busy work area.
• Ability to communicate effectively with a wide range of stakeholders. This includes attention to detail when communicating with managers, colleagues and members of the public.
• Demonstrated high level computer skills, including proficiency with Microsoft and Windows based applications, email systems, and/or other information and record keeping systems.
• Understanding of, and commitment to, providing an excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and able to work under broad supervision.

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined inthe NSW Health OASV Policy(Page 11).

You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.