Administration Officer

Queensland Health; Emerald; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee Assistance Program

Discounted private health insurance

Fitness Passport

Job summary

Queensland Health's Central Highlands Mental Health Service in Emerald is seeking an experienced administrator for a 12-month backfill to lead the administration function and keep daily operations moving.

You will coordinate staff coverage, handle enquiries, support HR documentation and data entry across CIMHA, while driving quality improvements and ensuring data quality within a busy service. Apply today to join a supportive team.

Qualifications

• Experience with databases, spreadsheets and corporate systems for data entry and reporting.
• Strong clerical and secretarial capabilities, including meeting coordination and handling enquiries.
• Excellent written and verbal communication across organisational levels.
• Ability to deliver training and provide practical guidance.
• Understanding of HR practices, WHS, equity and anti-discrimination.

Responsibilities

• Lead the administration function, coordinating staff coverage, recruitment, training, performance and development.
• Improve service quality by analysing data and documenting improvements.
• Own information management, first-level advice, troubleshooting, data entry and retrieval across CIMHA.
• Coordinate high-level confidential administration, including meetings, agendas, minutes, HR documents and reports.
• Support data quality, reporting, and compliance in the workplace.

Skills

Databases

Spreadsheets

Corporate systems

Meeting coordination

HR practices knowledge

Tools

CIMHA

Job description

Looking for a role to build on your existing administration skills? Based in Emerald, this 12-month backfill puts you at the heart of the Central Highlands Mental Health Service, where you’ll lead the administration function and keep the day-to-day operation moving.
You’ll also be the go-to person for enquiries, troubleshooting and training across the team. If you’re organised, confident with systems and enjoy being the person who brings clarity to a busy service, this could be your next move – apply today!

About us:

Central Queensland Mental Health Alcohol and Other Drugs Service provides specialist mental health, alcohol and substance-related care across Rockhampton, Capricorn Coast, Gladstone, Central Highlands and Banana, with services available throughout each region. Rockhampton is the principal service centre, housing the administration of the Mental Health Act 2016 and acute adult inpatient facilities. The service also provides Adult Step-Up Step-Down care in Gladstone and an Adult Community Care Unit in Rockhampton, creating a network of support across hospital, community and recovery-focused settings.

About the role:

• Lead the administration function within the Central Highlands Mental Health Service, coordinating staff coverage, recruitment, training, performance and development.
• Drive quality improvement by analysing service data, identifying opportunities and documenting improvements to strengthen service delivery.
• Own information management support, providing first-level advice, troubleshooting, data entry and retrieval across CIMHA and other Mental Health systems.
• Coordinate high-level confidential administration, including meetings, agendas, minutes, correspondence, HR documentation and reports for the Team Leader and Corporate Office.
• Protect data quality and service standards, supporting routine reporting, monitoring information integrity and contributing to a safe, ethical and compliant workplace.

About you:

• Confident using databases, spreadsheets and corporate systems for accurate data entry, retrieval and reporting.
• Strong clerical and secretarial skills, including meeting coordination, correspondence, committee support and managing enquiries.
• Excellent written, verbal and interpersonal skills, with the ability to liaise, negotiate and communicate across all levels of the service.
• Able to deliver formal and informal training, provide practical guidance and troubleshoot issues.
• Understanding of quality HR practices, workplace health and safety, equity, anti-discrimination and ethical conduct.

What we offer:

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Wednesday, 9 September 2026