Administration Officer

Queensland Government; Rockhampton Regional; On-site; AUD 105,000 - 118,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary packaging

Parental leave

EAP

Private health insurance

Fitness passport

Job summary

Queensland Government is seeking a capable administrator to lead the administration function within Central Highlands Mental Health Service, coordinating staff coverage, recruitment, training and development. You will drive service improvements through data analysis and manage information across CIMHA and other systems.

The role requires strong clerical skills, excellent communication, and the ability to deliver training and ensure data integrity in a compliant workplace.

Qualifications

• Experience using databases, spreadsheets and corporate systems for accurate data entry and reporting.
• Strong clerical and secretarial skills including meeting coordination and correspondence.
• Excellent written, verbal and interpersonal skills for liaising across all levels.
• Ability to deliver training and provide practical guidance.
• Understanding of quality HR practices, WHS, equity and ethical conduct.

Responsibilities

• Lead the administration function, coordinating staff coverage, recruitment, training, performance and development.
• Drive quality improvement by analysing service data, identifying opportunities and documenting improvements to strengthen service delivery.
• Own information management support, providing first-level advice, troubleshooting, data entry and retrieval across CIMHA and other Mental Health systems.
• Coordinate high-level confidential administration, including meetings, agendas, minutes, correspondence, HR documentation and reports for the Team Leader and Corporate Office.
• Protect data quality and service standards, supporting routine reporting, monitoring information integrity and contributing to a safe, ethical and compliant workplace.

Skills

Databases

Spreadsheets

Corporate systems

Clerical skills

Secretarial skills

Meeting coordination

Communication

Training delivery

HR practices

WH&S

Job description

About us:Central Queensland Mental Health Alcohol and Other Drugs Service provides specialist mental health, alcohol and substance-related care across Rockhampton, Capricorn Coast, Gladstone, Central Highlands and Banana, with services available throughout each region. Rockhampton is the principal service centre, housing the administration of the Mental Health Act 2016 and acute adult inpatient facilities. The service also provides Adult Step-Up Step-Down care in Gladstone and an Adult Community Care Unit in Rockhampton, creating a network of support across hospital, community and recovery-focused settings.About the role:Lead the administration function within the Central Highlands Mental Health Service, coordinating staff coverage, recruitment, training, performance and development.Drive quality improvement by analysing service data, identifying opportunities and documenting improvements to strengthen service delivery.Own information management support, providing first-level advice, troubleshooting, data entry and retrieval across CIMHA and other Mental Health systems.Coordinate high-level confidential administration, including meetings, agendas, minutes, correspondence, HR documentation and reports for the Team Leader and Corporate Office.Protect data quality and service standards, supporting routine reporting, monitoring information integrity and contributing to a safe, ethical and compliant workplace.About you:Confident using databases, spreadsheets and corporate systems for accurate data entry, retrieval and reporting.Strong clerical and secretarial skills, including meeting coordination, correspondence, committee support and managing enquiries.Excellent written, verbal and interpersonal skills, with the ability to liaise, negotiate and communicate across all levels of the service.Able to deliver formal and informal training, provide practical guidance and troubleshoot issues.Understanding of quality HR practices, workplace health and safety, equity, anti-discrimination and ethical conduct.What we offer:Total remuneration value of up to $118,172 p.a. is comprised of:An hourly rate between $47.41 - $52.23 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) CH6H690561Applications close: Wednesday, 9 September 2026#Emerald #Central HighlandsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.