Administration Officer

Department of Health to Queensland; Gladstone Regional; On-site; AUD 41,000 - 46,000; Part time

Benefits offered by this job

Professional development opportunities

Flexible work-life balance

Generous salary sacrificing options

Employee Assistance Program (EAP)

Discounted private health insurance

Fitness Passport

Job summary

Department of Health to Queensland in Gladstone is seeking an Administration Officer (Specialist Palliative Care in Aged Care) to provide confidential, hands-on administrative support in the CQ SPACE team. The role covers reception, data entry, correspondence, and maintaining key Queensland Health systems.

You will need strong attention to detail, proficiency with Microsoft Office and health systems, and the ability to juggle priorities calmly while meeting deadlines.

Qualifications

• Experience with Queensland Health systems is advantageous.
• Proficiency in Microsoft Office and Outlook.
• Strong organisation and ability to manage competing deadlines.
• Ability to maintain confidentiality and communicate professionally.

Responsibilities

• Provide confidential administrative support to the Central Queensland Specialist Palliative Care in Aged Care Team.
• Reception, phone enquiries, correspondence, scanning, photocopying, faxing, and stock ordering.
• Maintain accurate data entry and use of computer systems, including word processing, spreadsheets, and Queensland Health clinical systems.
• Demonstrate strong organisation and time management to meet deadlines.

Skills

Administrative support

Reception

Data entry

Microsoft Office

Outlook

Attention to detail

Time management

Communication skills

Tools

HBCIS

The Viewer

Dragon Medical Workflow Manager

Winscribe

Job description

Administration Officer (Specialist Palliative Care in Aged Care)

Department of Health to Queensland – Gladstone QLD

Department of Health to Queensland

Gladstone, Gladstone and Central QLD

Nursing to Aged Care (Healthcare and Medical)

Government to State (Government and Defence)

Administrative Support

Reception

Data Entry

Are you an admin wizz seeking job security and work/life balance? Look no further, we have just what you’re looking for! This Permanent Part Time role will see you supporting services that help older people receive high-quality end-of-life care in their residential aged care home.

You’ll provide confidential, hands‑on administrative support including reception, correspondence, data entry, and maintaining key Queensland Health systems. We’re looking for someone with strong attention to detail, confidence with health systems and Microsoft Office, and the ability to juggle competing priorities while staying calm and accurate. Sound like you? Hit apply!

About us

The Central Queensland Specialist Palliative Care in Aged Care (CQ SPACE) project aims to improve access to specialist palliative and end‑of‑life care for residents in aged care facilities, helping people remain in their chosen place of care and avoid unnecessary hospital admissions.

Funded under the Australian Government’s Better Quality of Care initiative, it supports residents in all accredited Residential Aged Care Facilities and eligible Multi‑purpose Health Services across Central Queensland.

CQ SPACE doesn’t replace existing care to it builds on the important work already being done by aged care nurses and GPs, adding specialist support while ensuring clinical responsibility remains with the resident’s usual care team.

About the role

Provide confidential administrative support to the Central Queensland Specialist Palliative Care in Aged Care Team, ensuring timely and accurate information is shared with staff, clients, and the public.

Perform general administrative duties including reception, phone enquiries, correspondence, scanning, photocopying, faxing, and stock ordering.

Maintain accurate data entry and use of computer systems, including word processing, spreadsheets, and Queensland Health clinical systems (e.g. HBCIS, The Viewer, Dragon Medical Workflow Manager).

Demonstrate strong organisation, initiative, attention to detail, and the ability to manage competing priorities with good time management and problem‑solving skills.

About you

Experience or familiarity with Queensland Health systems (e.g. HBCIS, The Viewer, Winscribe) is highly regarded, along with strong proficiency in Microsoft Office, Outlook, and related applications.

Strong interpersonal and written communication skills, with the ability to liaise professionally, sensitively, and discretely across staff, external agencies, and the public.

Proven ability to work effectively within a diverse, multidisciplinary team and meet objectives within set timeframes and established procedures.

Well‑developed organisational skills, including the ability to prioritise tasks, manage workload flexibly, and meet competing deadlines.

What we offer

Total remuneration value of up to 20,116 p.a. is comprised of:

• An hourly rate between 39.98 to 44.46 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.