Senior Administration Officer

Central Queensland Hospital and Health Service; Yeppoon; On-site; AUD 110,000 - 125,000; Full time

Benefits offered by this job

Ongoing Professional Development

Flexible Work-Life Balance

Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Central Queensland Health's Capricorn Coast Hospital in Yeppoon seeks an experienced Administration Manager to lead the admin team and deliver confidential services for nursing leadership and hospital operations.

You will drive staffing, budgeting, onboarding, training and performance development, while coordinating rostering, payroll, records, procurement and customer service across the site.

Qualifications

• Experience leading administrative teams in busy clinical settings.
• Strong budgeting, onboarding and performance development capabilities.
• Proven ability to manage compliance and drive process improvements.

Responsibilities

• Supervise and support the admin team to deliver confidential services for the Director of Nursing and Nurse Unit Managers.
• Lead admin functions including staffing, budgeting, onboarding, training and performance development.
• Coordinate workforce rostering, payroll, records, procurement, facilities and customer service.

Skills

Leadership

Staff coaching

Payroll & Rostering

Budgeting

Stakeholder liaison

Process improvement

Tools

Microsoft Office

Job description

About us:

Where coastal living meets big-time healthcare. Capricorn Coast Hospital is the modern “one stop shop” for healthcare, right in the heart of Yeppoon. From 24-hour emergency care, maternity and midwifery services, child health, hospital avoidance and subacute care, Indigenous health and mental health services, we are the community looking after our community. Set against the backdrop of Yeppoon's beaches, relaxed coastal lifestyle and vibrant local community, the hospital brings comprehensive care closer to home. It's modern healthcare with a distinctly coastal feel.

About the role:

• Supervise, coordinate and support the administration team to deliver efficient, high quality and confidential administrative and secretarial services for the Director of Nursing, Nurse Unit Managers and broader Capricorn Coast Hospital operations.
• Lead the administration function by managing staffing, budgeting, onboarding, training, performance development and compliance activities, while fostering a strong performance culture aligned with organisational requirements.
• Coordinate a broad range of operational administration services, including workforce rostering and payroll processes, stakeholder liaison, records management, procurement, facility support services and customer service delivery.
• Drive continuous improvement across administrative services through audit management, reporting, process review, quality improvement initiatives and effective collaboration with stakeholders to achieve positive outcomes for Central Queensland Health.

About you:

• You bring proven leadership experience in a busy clinical, multidisciplinary environment, with the ability to supervise, develop, coach and support administrative staff while applying contemporary people management practices.
• You are highly organised and can confidently manage competing priorities, determine work priorities and follow through on commitments while meeting tight deadlines and operational requirements.
• You communicate with confidence, discretion and tact, with strong written and interpersonal skills and the ability to build effective relationships across all levels of an organisation and with external stakeholders.
• You are highly capable with Microsoft Office, proprietary software and internet applications, with the confidence and adaptability to quickly learn new computer-based systems and processes.

What we offer:

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Wednesday, 26 August 2026

#Rockhampton #Yeppoon #Emu Park

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.