Administration Officer

Healthscope Hospitals; Australia; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Discounted health insurance

Continuous professional development

Job summary

Healthscope Hospitals is seeking an Administration Officer to join our friendly team at Prince of Wales Private Hospital, Randwick. You will manage front desk duties, handle calls, process admissions, and support data entry while maintaining accurate records.

The role offers opportunities for growth within our expanding admin team, with flexibility to work across hospital sites and ongoing professional development support.

Qualifications

• Minimum of administration experience in healthcare or similar setting.
• Strong organizational and record-keeping abilities.
• Ability to handle multiple tasks with accuracy in a fast-paced environment.

Responsibilities

• Answer and redirect calls and manage front desk inquiries.
• Organise appointments and prepare admission paperwork.
• Data entry and maintaining accurate medical records.
• Perform Health Fund Checks and manage co-payments.
• Coordinate with staff across departments and support switchboard duties.
• Ensure compliance with Working with Children checks and right to work in Australia.

Skills

Front desk experience

Excellent interpersonal skills

Attention to detail

Communication skills

Ability to work independently and in a

Time management

Education

Secondary education or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Growth opportunities and exciting varied role in our Administration team

Impact lives through excellent administration

Are you an administrator with a keen eye for detail who is looking for a rewarding role? Our supportive, collaborative and dedicated team are looking for on administration officer on a permanent full-time basis.

Our AdministrationTeam require an enthusiastic and motivated person to join our expanding admin team. This role will see you working at front desk being the first friendly face people are greeted with when entering the Hospital and working at the back of department at the switchboard or in data entry. For the right person, opportunities await to grow at Healthscope.

Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.

Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children's Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.

While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.

At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.

As an Administration Officer your responsibilities will include:

• Perform a broad range of administration duties including:
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry
• Authority to Work in Australia
• Working with Children check
• Excellent interpersonal and communication skills
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• Flexible to work a variety of shifts
• WebPas Hospital system experience (Desired)
• Have a few years Administration experience

Why Healthscope?

When you join Healthscope, you become part of our Community of Care . Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

• Flexibility to work across one or multiple hospitals across our network.
• Discounted health insurance
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together .

Come and be the difference in our patient's lives.

More Information

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.