Administration Officer

Chadoak Group; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Chadoak Group is seeking an experienced Administration Officer for our Plumbing Maintenance team in Clayton. This permanent full-time role supports backflow and TMV bookings, invoicing clients, and maintaining complex calendars with a focus on accuracy and confidentiality.

You will work under the Maintenance Manager, coordinating schedules, preparing reports for water authorities, and assisting with reception duties. A competitive salary, work-life balance, and supportive environment are offered.

Qualifications

• Experience with Tradehack, Fergus or Workbench is highly desirable.
• Proficient in Microsoft Office with ability to learn new systems quickly.
• Analytical, detail-oriented with strong problem solving.
• Excellent communication, reliable with professional attitude.
• Ability to balance competing priorities and meet deadlines.

Responsibilities

• Coordinate all Backflow and TMV bookings and schedule.
• Prepare and submit regular reports to water authorities.
• Quoting on Valve Replacements and other associated jobs.
• Assist with reception duties for the team.
• Schedule payments for processing in a timely manner.
• Creating New Suppliers onto the system.
• Account reconciliations.
• Maintaining client relationships.
• Maintaining a complex calendar for client bookings.
• Performing other administration and accounts duties where required.

Skills

Microsoft Office

Interpersonal communication

Analytical thinking

Time management

Confidentiality

Tools

Tradehack

Fergus

Workbench

Job description

Chadoak is an award-winning plumbing company providing quality workmanship since 1974. Based in Clayton, it has grown to become one of the largest and most reputable commercial plumbing and building maintenance businesses across Victoria.

About the role

Role is permanent full time and is based in Clayton.

We are currently recruiting for an enthusiastic and experienced Administration Officer to join our small hardworking Plumbing Maintenance team. A competitive salary is on offer, work life balance, and a supportive working environment.

Reporting to the Maintenance Manager your knowledge and skillset of coordinating and scheduling backflow and TMV bookings will be highly desirable.

Duties and Responsibilities

• Coordinate all Backflow and TMV bookings and schedule
• Prepare and submit regular reports to water authorities
• Quoting on Valve Replacements and other associated jobs
• Assist with reception duties for the team
• Schedule payments for processing in a timely manner
• Creating New Suppliers onto the system
• Support internal & external audits as required
• Invoicing clients
• Maintaining client relationships
• Maintaining a complex calendar for client bookings
• Account reconciliations
• Performing other administration and accounts duties where required

Skills and Experience

• Experience with Tradehack/Fergus/Workbench is highly desirable
• Intermediate IT skills particularly in Microsoft Office and the ability to learn new systems quickly
• Analytical approach, problem solving skills, accuracy, and attention to detail
• Highly motivated and take a high level of pride and personal ownership
• Ability to effectively balance competing priorities, meet deadlines and maintain confidentiality
• Excellent interpersonal and communication skills
• Be hardworking, reliable, and have a professional attitude

Why should you apply

• Competitive remuneration
• On-going training & support

Your success is reflected in ours, so we are committed to being an employer of choice. For us, a diverse, inclusive, and enjoyable culture is the foundation for great work.