Plumbing Supervisor

Forum Recruitment; City of Melbourne; On-site; AUD 83,000 - 124,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Job summary

Forum Recruitment in Melbourne is seeking a confident leader to oversee a team of 4-6 plumbers delivering maintenance, repairs, minor works and compliance services in a significant institutional environment.

You will lead from the front, stay hands-on 25–30% of the time and drive high service standards while building strong stakeholder relationships with clients and senior staff.

Qualifications

• Trade qualification in Plumbing.
• 6+ years post-apprenticeship experience.
• Experience as Supervisor, Leading Hand, Site Supervisor or Team Leader.
• Experience preparing quotations and managing client relationships.
• Strong decision-making and ownership mindset.
• Excellent communication and stakeholder management.
• Experience coordinating permits and compliance reporting.

Responsibilities

• Lead and mentor a team of plumbers and apprentices.
• Supervise maintenance, repairs and minor projects.
• Prepare quotations and manage client requests.
• Coordinate permits and ensure compliance.
• Review reports and operational documentation.
• Engage with internal stakeholders and clients.
• Deliver monthly team performance presentations.
• Support after-hours on-call on a rotating roster.
• Drive continuous improvement across service delivery.

Skills

Leadership

Stakeholder management

Communication

Decision making

Mentoring

Team supervision

Education

Plumbing trade qualification

Job description

We're looking for a confident and polished leader to oversee a team of qualified plumbers delivering maintenance, repairs, minor works and compliance-related services across a significant institutional environment. This role requires someone who can comfortably lead from the front, make sound decisions, build strong stakeholder relationships and drive high service standards.

About the Role

Reporting into senior management, you'll lead a team of 4-6 plumbers while remaining hands-on in the field approximately 25-30% of the time to support the team and maintain operational oversight.

Your responsibilities will include:

• Leading and mentoring a team of plumbers and apprentices
• Supervising maintenance, repairs and minor project works
• Preparing quotations and managing client requests
• Coordinating permits and ensuring compliance requirements are met
• Reviewing reports and operational documentation
• Engaging with a broad range of internal stakeholders and clients
• Delivering monthly presentations on team performance, initiatives and operational outcomes
• Supporting after-hours on-call requirements on a rotating roster (approximately every 9-10 weeks)
• Driving continuous improvement across service delivery and team performance

About You

We're looking for a motivated and commercially-minded plumbing professional who can confidently lead a team while also being comfortable rolling up their sleeves when required.

Ideally, you'll have:

• A trade qualification in Plumbing
• Minimum 6+ years post-apprenticeship experience
• Previous experience as a Supervisor, Leading Hand, Site Supervisor or Team Leader
• Experience preparing quotations, managing client relationships and overseeing small projects
• Strong decision-making skills and the confidence to take ownership
• Excellent communication and stakeholder management abilities
• Experience managing permits, compliance requirements and reporting processesA polished and professional approach when dealing with senior stakeholders

Desirable Experience

• Backflow Prevention accreditation
• TMV servicing and compliance experience
• Facilities maintenance or institutional environment experience
• Trade services leadership within education, healthcare, government or large-scale commercial environments

What's on Offer?

• Competitive hourly rate
• Fully maintained company vehicle
• Stable, long-term opportunity
• Leadership role with genuine career progression