Administration Officer

St John of God Health Care; City of Greater Bendigo; On-site; AUD 69,000 - 71,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Flexible work options

Employee discount on hospital services

Professional development opportunities

Job summary

St John of God Social Outreach in Bendigo is seeking an Administration Officer to join the Outreach team on a permanent full-time basis. You will provide high quality administrative and clerical support to the service, welcoming clients and their families and assisting caregivers with tasks.

You will manage office systems, coordinate calendars, maintain client records in the CMS, assist with Medicare bulk billing, contribute to data quality indicators and reports, arrange meetings and events,

Qualifications

• Substantial experience in reception and office administration.
• Understanding of systems and processes for managing client information, including appointments and data collection.
• Able to communicate effectively with clients, caregivers and stakeholders.

Responsibilities

• Provide administrative support to the Service Manager and team.
• Establish and manage effective and efficient office management systems.
• Prioritise and coordinate work to meet designated time frames.
• Manage the electronic client management system (CMS) for client records and administrative information.
• Medicare bulk billing.
• Assist caregivers with the collection of data for quality indicators, finance reports and service specific statistics.
• Support data extraction and analytics for benchmarking.
• Provide secretarial support to service meetings.
• Ensure typing and distribution of minutes, correspondence and memos are completed in an accurate and timely manner.
• Arrange venues, equipment and catering for all service events.
• Manage an effective filing system for client records and administrative information, including manual and electronic systems.
• Assist in the design and desktop production of presentations, fliers, reports and publications.

Skills

Reception experience

Office administration

Data management

Communication skills

Tools

CMS

Job description

St John of God Social Outreach as a Mission driven, for purpose organisation, our commitment to social justice is part of who we are. We exist to benefit the community, especially those most in need.

One of the ways we do this is by providing free or low-cost community mental health and homelessness services that empower individuals, families and communities across Australia and beyond to transform their lives.

Our community mental health services can be accessed across New South Wales, Victoria and Western Australia.

Your Role

We are seeking applications for an Administration Officer to join our Outreach team in Bendigo, on a permanent full-time basis.

As Administration Officer, you will provide high quality administrative and clerical support to the service, including providing a welcoming environment for clients, their families and their carers who attend the service and supporting service caregivers with administrative and clerical tasks.

The Position

• Provide administrative support to the Service Manager and team.
• Establish and manage effective and efficient office management systems.
• Prioritise and coordinate work to meet designated time frames.
• Manage the electronic client management system (CMS) for client records and administrative information.
• Medicare bulk billing.
• Assist caregivers with the collection of data for quality indicators, finance reports and service specific statistics.
• Support data extraction and analytics for benchmarking.
• Provide secretarial support to service meetings.
• Ensure typing and distribution of minutes, correspondence and memos are completed in an accurate and timely manner.
• Arrange venues, equipment and catering for all service events.
• Manage an effective filing system for client records and administrative information, including manual and electronic systems.
• Assist in the design and desktop production of presentations, fliers, reports and publications.

You will have substantial experience in reception and office administration, an understanding of systems and process used for managing client information, including appointments and data collection. Applicants must be able to communicate effectively with clients, caregivers and stakeholders.

Successful applicants will hold a working with children check and a national police clearance.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $68,857 to $70640, plus 12% Superannuation
• Permanent position working Monday to Friday 0830-1630
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Innovative Professional Development opportunities

For enquiries contact Kelly Jacobson, Raphael and Mental Wellbeing Service Manager VIC on 0476 815 588

If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

At St John of God Social Outreach, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.