Administration Officer

Findstaff; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Australian Trade College North Brisbane (ATCNB) is seeking an Administration Officer to support the Campus Principal, oversee reception operations and assist with enrolments and student administration. This role is varied and hands-on, suited to a professional who enjoys administration, stakeholder engagement, event coordination and working within a dynamic education environment.

You will create a welcoming experience for students, parents, staff and visitors while helping maintain records

Qualifications

• Experience in administration, reception, customer service or clerical support.
• Strong organisational skills and ability to manage competing priorities.
• Excellent interpersonal, verbal and written communication skills.
• Ability to maintain confidentiality and exercise sound judgement.
• Proficient with Microsoft Office 365 and administration systems.

Responsibilities

• Support the Campus Principal and leadership with day-to-day admin tasks.
• Coordinate appointments, meetings and calendar management.
• Oversee reception operations and professional visitor experiences.
• Respond to enquiries from students, parents, staff and external stakeholders.
• Maintain accurate student and admin records.
• Assist with enrolment administration, information evenings and open days.
• Coordinate school events, functions and excursions.

Skills

Administration

Reception

Customer service

Organisational skills

Attention to detail

Communication skills

MS Office 365

Record keeping

Teamwork

Tools

Microsoft Office 365

Job description

Be the Heart of a Thriving School Community

Are you a highly organised administrator who enjoys providing exceptional customer service and keeping operations running smoothly? Do you thrive in a busy environment where no two days are the same?

We have an exciting opportunity for an Administration Officer to join our team in Scarborough. Working closely with the Campus Principal and Senior Leadership Team, you will play a pivotal role in supporting daily school operations, coordinating administrative activities, and creating a welcoming experience for students, parents, staff and visitors.

About Us

The Australian Trade College North Brisbane (ATCNB), part of the MRAEL and IntoWork Group, is dedicated to empowering young people through quality education, training and career pathways. As part of the IntoWork Group, you’ll join an organisation that employs over 2,600 staff across more than 200 locations throughout Australia and New Zealand, delivering meaningful outcomes in education, employment and community services.

Everything we do is guided by our vision of Vibrant Futures and our shared values of Collaboration, Courage, Innovation, Integrity and Respect.

About the Role

Reporting to the Campus Principal, you will provide administrative support to the College’s leadership team while overseeing reception operations and assisting with enrolments and student administration activities.

This is a varied and hands-on role that will suit a professional who enjoys administration, stakeholder engagement, event coordination and working within a dynamic education environment.

Key Responsibilities

As the Administration Officer, you will:

• Support the Principal and Senior Leadership Team with day-to-day administrative activities.
• Coordinate appointments, meetings and calendar management.
• Oversee reception operations and ensure a professional visitor experience.
• Respond to enquiries from students, parents, staff and external stakeholders.
• Maintain accurate student and administrative records.
• Assist with enrolment administration, information evenings and open days.
• Coordinate school events, functions and excursions.
• Prepare correspondence, reports, presentations and other documentation.
• Support compliance, accreditation and government reporting requirements.
• Assist with social media content, publications and communications.
• Process invoices and undertake routine financial administration tasks.
• Deliver professional and responsive customer service across all stakeholder groups.

About You

To be successful in this role, you will bring:

• Experience in administration, reception, customer service or clerical support.
• Strong organisational skills and the ability to manage competing priorities.
• Exceptional attention to detail and record-keeping abilities.
• Excellent interpersonal, verbal and written communication skills.
• A professional and customer-focused approach.
• The ability to maintain confidentiality and exercise sound judgement.
• Strong Microsoft Office 365 skills and experience using computerised administration systems.
• The ability to work both independently and collaboratively within a team.

Highly Regarded

• Experience within a school, training or education environment.
• Experience with student management or enrolment systems.
• Invoice processing and financial administration experience.
• Knowledge of privacy, records management and compliance requirements.
• Current First Aid and CPR certification (or willingness to obtain).

Why Join Us?

• Join a respected education provider making a real difference in young people's lives.
• Enjoy a varied role with meaningful stakeholder interaction.
• Be part of a supportive and collaborative team culture.
• Work within a values-driven organisation committed to professional development and growth.
• Contribute to positive educational and career outcomes for students

Mandatory Requirements

The successful applicant must hold or be willing to obtain:

• Australian Federal Police National Police Check.
• Current Working with Children Card (Employment).
• Full Australian working rights.

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.