Administration Officer

Calvary; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Training

Flexible hours

Job summary

Calvary John James in Deakin, ACT is seeking an Administration Officer to provide efficient clerical services across the hospital, supporting frontline patient services in a busy environment. The role covers switchboard, reception, bookings, scheduling, and maintaining patient records in paper and electronic formats.

Strong communication and organisational skills are essential for success. Calvary offers salary packaging, benefits and professional development within a supportive team, with

Qualifications

• Strong communication and interpersonal skills to liaise with internal and external clients.
• Ability to prioritise and manage high-volume workload in a hospital setting.
• Knowledge of privacy and confidentiality requirements in healthcare.

Responsibilities

• Switchboard and reception duties.
• Assist in providing administrative support across the department.
• Bookings and theatre lists management.
• Scheduling of appointments and clinics.
• Data entry, scanning and filing of records.
• Maintaining patient records in paper and electronic formats.

Skills

Communication skills

Organisational skills

Privacy & confidentiality

Switchboard operations

Data entry

Tools

Microsoft Office

Patient administration systems

Job description

Administration Officer role at Calvary John James- Deakin, ACT!

• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• 2 Full Time (term Contract) Position.
• 1 Casual Position

About the role

The Patient Services Officer provides efficient clerical services to the hospital. The role supports front line patient services and to be successful in this role, you will be willing to work in multiple areas of the hospital and thrive in a busy environment.

What to bring

• Through the use of organisational processes ensure that all administration and documentation requirements are initiated and completed in a professional and timely manner
• Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients
• Demonstrated knowledge and understanding of appropriate equipment, legislation, policies and procedures
• Effective decision making skills

Key Responsibilities

• Demonstrated attention to detail in all aspects of work and ability to prioritise work.
• Computer literacy including use of patient administration systems and Microsoft Office.
• Knowledge of privacy and confidentiality requirements as they apply in a hospital setting.
• Ability to process a high-volume workload, to meet deadlines and flexible in approach to work.
• Experience working in an office environment with the responsibility of maintaining patient records in paper and electronic formats.

Your main duties may include:

• Switchboard and reception duties
• Assist in providing comprehensive administrative support
• Bookings and theatre lists
• Scheduling of appointments and clinics
• Fund checking
• Estimates and generating informed financial consents
• Ward clerk duties
• Admitting and discharging patientsManagement of medical record files
• Data entry, scanning and filing

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities
• Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
• You will be required to provide evidence of immunisation as required for your role .