Administration Lead - Broughton Hall

Benetas; City of Boroondara; On-site; AUD 58,563 - 71,578; Full time

Benefits offered by this job

$65,071 annual salary + superannuation

Not for profit salary packaging up to $18,550

Career progression opportunities

Job summary

Benetas is seeking an experienced Admin Lead to support the operations at Broughton Hall in Camberwell, Australia. You will play a vital role in ensuring smooth administrative functions, providing guidance to junior staff, and enhancing the experience of residents.

This full-time position involves reception and administrative duties within a supportive team environment, catering to the needs of the elderly. The role offers a salary of $65,071 per annum plus additional benefits.

Qualifications

• Experience performing reception and administrative tasks with a strong customer service focus.
• Interest in spending time with the elderly, and demonstrated empathy and kindness.
• High level of verbal and written communication skills.

Responsibilities

• Provide customer service support across phone, inbox, and reception.
• Conduct orientation tours of the site for residents and families.
• Perform administrative tasks like supporting employee paperwork and resident admissions.

Skills

Customer service focus

Communication skills

Time management

Experience in staff rostering

Education

Qualification in Administration, Business or relevant field

Job description

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services.

The Role

We are looking for an experienced Admin Lead to join our Broughton Hall home, located in Camberwell, home to 65 residents. As the Admin Lead, you’ll support the smooth day-to-day running of the residential aged care home and provide guidance to the Administration Assistant. This a maximum term position for 12 months covering parental leave until July 2027.

• Provide customer service support across the phone, central inbox and front counter reception
• Conduct orientation tours of the site, and provide a welcoming service to potential and current residents and their families
• Perform administrative tasks such as supporting employee paperwork, resident admissions, invoice management, agency / contractor management, staff availability and rostering and support onboarding and offboarding of staff
• Schedule meetings, training and site events, and other tasks to support the manager
• Provide guidance and direction to an Administration Assistant

About you

To be successful in this role you will need:

• Experience performing reception and administrative tasks with a strong customer service focus
• An interest in spending time with the elderly, and demonstrated empathy and kindness towards them
• High level of verbal and written communication skills and time management techniques
• Experience in staff rostering and general payroll related enquiries would be highly desirable
• Qualification in Administration, Business or relevant field

Why Benetas?

• $65,071 per annum + superannuation
• Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay
• Monday to Friday work, approx 9am to 5pm - no weekends or nights
• Broughton Hall is a beautiful historical building, offering a unique working environment where you can engage with residents and make a difference to someone’s day. Close to public transport and shops
• Career Progression - Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
• Recognitions and Awards - celebrate your achievements with peer and Benetas recognition programs