Aged Care Admin Assistant — Front Desk & Support (Part‑Time)

Benetas; City of Melbourne; On-site; AUD 34,000 - 52,000; Part time

Benefits offered by this job

Salary packaging

Job summary

Benetas St Pauls Terrace is seeking an Administrative Assistant on a part-time basis to provide essential front desk and administrative support to the Residential Manager and care teams in a bayside Frankston location.

You will handle phone and email inquiries, schedule meetings and events, maintain records and office supplies, and assist with tours and resident admissions, delivering a friendly, empathetic service to residents, families and visitors.

Qualifications

• Previous experience in administration, reception or customer service.
• Strong communication skills and professional presentation.
• High attention to detail and ability to manage competing priorities.
• Friendly and empathetic, with a genuine interest in supporting older people.
• Proficient in Microsoft Office and comfortable with digital systems.
• NDIS Clearance Check.

Responsibilities

• Perform front desk and reception duties, welcoming residents, families and visitors
• Provide administrative support to the Residential Manager and care teams
• Respond to phone, email and in-person enquiries promptly and professionally
• Assist with scheduling meetings, site events and training sessions
• Maintain accurate records and manage office supplies
• Support coordination of tours and resident admissions when required

Skills

Reception duties

Administrative support

Communication skills

Attention to detail

Microsoft Office

Customer service

Tools

Microsoft Office

Job description

Benetas St Pauls Terrace is seeking an Administrative Assistant on a part-time basis to provide essential front desk and administrative support to the Residential Manager and care teams in a bayside Frankston location.

You will handle phone and email inquiries, schedule meetings and events, maintain records and office supplies, and assist with tours and resident admissions, delivering a friendly, empathetic service to residents, families and visitors.