Administration Assistant – Casual – Eaglehawk

Benetas; Bendigo; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Not-for-profit salary packaging up to

Job summary

Benetas in Victoria is seeking a Laundry Assistant for our Eaglehawk home (California Gully) serving 67 residents. The role includes welcoming residents and families at the front desk, providing admin support to the Residential Manager and care teams, and handling enquiries with professionalism.

The position requires experience in administration or customer service, strong communication, and attention to detail.

Qualifications

• Experience in administration, reception or customer service.
• Strong communication skills and professional presentation.
• High attention to detail and ability to manage competing priorities.
• Friendly and empathetic, with a genuine interest in supporting older people.

Responsibilities

• Perform front desk and reception duties, welcoming residents, families and visitors.
• Provide administrative support to the Residential Manager and care teams.
• Respond to phone, email and in-person enquiries promptly and professionally.
• Assist with scheduling meetings, site events and training sessions.
• Maintain accurate records and manage office supplies.
• Support coordination of tours and resident admissions when required.

Skills

Communication

Microsoft Office

Customer service

Front desk duties

Tools

Microsoft Office

Job description

Empowered to shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services.

Our Team

Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Senior Leaders in a culture that values respect, authenticity and connection. There's plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians.

The Role

We are looking for experienced Laundry Assistant for our Eaglehawk home, in California Gully, home to 67 residents.

• Perform front desk and reception duties, welcoming residents, families and visitors
• Provide administrative support to the Residential Manager and care teams
• Respond to phone, email and in-person enquiries promptly and professionally
• Assist with scheduling meetings, site events and training sessions
• Maintain accurate records and manage office supplies
• Support coordination of tours and resident admissions when required

About You

• Previous experience in administration, reception or customer service
• Strong communication skills and professional presentation
• High attention to detail and ability to manage competing priorities
• Friendly and empathetic, with a genuine interest in supporting older people
• Proficient in Microsoft Office and comfortable with digital systems
• NDIS Clearance Check
• Current 2026 flu vaccination

Why Benetas?

• Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay
• Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
• Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.