Administration Coordinator | St Lukes

Australian Unity Limited; Brisbane; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Well-Being leave

Parental leave

Employee referral program

Roster flexibility

Job summary

Australian Unity Limited is seeking an experienced administration professional to deliver exceptional customer service and comprehensive support within a Retirement Village and Residential Aged Care setting in Woolloongabba, Brisbane. The role is perm part-time (22.5 hours/week) on-site, with a friendly team and flexible roster options.

You will coordinate administrative tasks, support operations, and foster strong relationships with residents, families and staff, contributing to a caring

Qualifications

• Excellent communication skills with a customer-first approach.
• Experience in a fast-paced environment with a flexible and team-oriented approach.

Responsibilities

• Providing outstanding customer service to residents, families, and visitors across the site.
• Coordinating and undertaking a broad range of administrative functions including correspondence, document management, invoicing, reporting, record maintenance, and compliance documentation.
• Supporting village operations and aged care services through effective communication and coordination between residents, families, management, clinical teams, and external stakeholders.

Skills

Excellent communication

Customer service

Job description

Come and join our team at St Lukes - Woolloongabba where we are leading the industry in driving our award winning ‘Better Together’ model, raising the quality of living in aged care. At St Lukes we are proud of our culture; we are an embracing and supportive team, we welcome resident preferences and choice, we connect to engage our community of residents, families and care staff.

We are currently looking for anexperienced and customer-focused administration professional responsible for delivering exceptional customer service and comprehensive administrative support within a Retirement Village and Residential Aged Care environment. Join our friendly team in Woolloongabba onaPerm Part time 22.5 hours per week - Monday, Tuesday and Wednesday.

Our employees enjoy an enviable range of benefits, including the following:

• Competitive hourly rates + Super
• Work on your terms– flexibility and stability – Choose a roster which works for YOU and your family commitments
• Flex-Up– work additional overtime hours as available and boost your income
• Enjoy additional yearly paidWell-Being and Communityleave days
• 14 week paid parental leave, with equal benefit for both parentsPLUSour Bump to Baby program – an employee support serviceconnecting you to a team of maternal health experts, midwives, and nurses
• Employee Referral Program– refer your friends and family members to join us and receive $500.00 per successful referral (Conditions apply)
• Employee Assistance Program –support and assistance for you and your partner at those times in life when you need it most
• A supported employee Learning program, including acustomised Inductionon joining us
• Attractiveemployee discountson Australian Unity Banking products, Private Health and General Insurance

Your New Role.

• Providing outstanding customer service to retirement village and residential aged care residents, families, and visitors and teams across the Site.
• Coordinating and undertaking a broad range of administrative functions, including correspondence, document management, invoicing, reporting, record maintenance, and compliance documentation.
• Supporting village operations and aged care services through effective communication and coordination between residents, families, management, clinical teams, and external stakeholders.
• Providingefficient, friendly, and professional service to all internal/external customers

About You.

Above all, you will align to ourValues of Bold, Warm and Honest. You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

• Excellent communication skills with a passion to put customers first
• Experience in a fast-paced environment with aflexible and team orientated approach

If you’re seeking a role with realpurposeand where you can createmeaningfulcustomer relationships and provide care which empowers and supports, the most deserving people in our communities

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please