Administration Coordinator – Full Time

Rapid Insulation; Melbourne; Presencial; AUD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development

Growing, supportive team

Career progression into senior admin/O

Be part of an established Australian b

Descripción de la vacante

Rapid Insulation is seeking an Administration Coordinator to join our Knoxfield office. In this fast-paced role you will manage customer bookings, installation schedules and admin processes while coordinating between customers, sales and operations.

Ideal candidates are organised, detail-focused and proactive, with experience in administration, office coordination or customer service and strong IT skills. Full-time role based in Bayswater, Melbourne.

Formación

• Previous experience in administration, office coordination or customer service.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Confidence managing multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• A positive, proactive attitude with strong problem-solving abilities.
• Ability to work both independently and as part of a team.
• Strong computer skills, including Microsoft Office and Google Workspace.
• Experience with Xero, CRM systems or scheduling software is advantageous.
• Previous experience in construction, trades or home services is highly regarded but not essential.

Responsabilidades

• Coordinate customer bookings, appointments and installation schedules.
• Managing client scheduling, inspections and electrical coordination.
• Communicate with customers regarding bookings.
• Coordinate spreadsheets with partnerships.
• Prepare and process invoices, deposits and customer documentation.
• Maintain accurate customer records, job files and internal systems.
• Assist with scheduling, allocating and coordinating daily installation jobs.
• Follow up with partnership organisations regarding outstanding quotations, payments and required information.
• Assist with compliance documentation, job completion reports and general office administration.
• Provide ongoing administrative support to management and operations teams.

Conocimientos

Organisational skills

Time-management

Communication (written and verbal)

Multitasking

Detail-oriented

Proactive problem solving

Teamwork and independence

Microsoft Office

Google Workspace

Xero / CRM / scheduling software

Herramientas

Microsoft Office

Google Workspace

Xero

CRM systems

Scheduling software

Descripción del empleo

Administration Coordinator – Full Time

About Rapid Insulation

Rapid Insulation is a fast-growing, family-owned insulation company servicing residential homes across Melbourne and Victoria.

Specialising in ceiling, wall and underfloor insulation, we have built a strong reputation for quality workmanship, customer service and professionalism.

With a growing team of over 40 employees and increasing demand for our services, we are seeking a highly organised, proactive and motivated Administration Coordinator to join our busy office team based in Knoxfield.

About the Role

We are looking for an experienced Administration Coordinator to assist with the day-to-day operations of our growing business.

This is a fast-paced, hands-on role requiring excellent communication skills, strong attention to detail and the ability to manage multiple tasks simultaneously.

You will play an important role in coordinating customer bookings, scheduling installation teams, managing administrative processes and ensuring smooth communication between customers, sales representatives and our operations department.

Key Responsibilities

• Coordinate customer bookings, appointments and installation schedules.
• Managing client scheduling , inspections and electrical coordination.
• Communicate with customers regarding bookings.
• Coordinate spreadsheets with partnerships
• Prepare and process invoices, deposits and customer documentation.
• Maintain accurate customer records, job files and internal systems.
• Assist with scheduling, allocating and coordinating daily installation jobs.
• Follow up with partnership organisations regarding outstanding quotations, payments and required information.
• Assist with compliance documentation, job completion reports and general office administration.
• Provide ongoing administrative support to management and operations teams.

About You

We're looking for someone who is organised, reliable and confident working in a busy office environment.

The ideal candidate will have:

• Previous experience in administration, office coordination or customer service.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Confidence managing multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• A positive, proactive attitude with strong problem-solving abilities.
• Ability to work both independently and as part of a team.
• Strong computer skills, including Microsoft Office and Google Workspace.
• Experience with Xero, CRM systems or scheduling software is advantageous.
• Previous experience in construction, trades or home services is highly regarded but not essential.

What We Offer

• Full-time, stable employment.
• Modern office environment based in Bayswater.
• Supportive, friendly and professional team.
• Training and ongoing development.
• Opportunity to grow into senior administration or operations management positions.
• Be part of an established, rapidly expanding Australian business.

Why Join Rapid Insulation?

At Rapid Insulation, we believe our administration team is essential to the success of our business.

You'll be joining a growing company with an established customer base, dedicated in-house installation teams and a strong focus on delivering exceptional service.

We're looking for someone who takes ownership of their responsibilities, enjoys keeping things organised and wants to build a long-term career with us.