Administration Coordinator

Bright Horizons Family Solutions; Canberra; Hybrid; AUD 101,000 - 116,000; Full time

Job summary

The Australian National University is seeking an Administrative Coordinator to join the Campus Environment Division's parking team. The role involves parking services on campus, including permit sales, infringement administration, and asset management, with a strong focus on customer service.

You will work closely with the parking manager and internal and external stakeholders to provide timely advice on infringement appeals and ensure compliance with relevant processes.

Responsibilities

• Manage parking administration on campus, including permit sales and infringement management.
• Provide timely advice on infringement appeals in line with relevant legislation and processes.
• Coordinate asset management and liaise with internal and external stakeholders.
• Support the parking manager and deliver high-quality customer service in a service-focused environment.

Job description

Classification: ANU Officer 6/7 (Administration)
Salary package: $100,847 - $116,083 per annum plus 17% superannuation
Term: Full time, Fixed term (12 months)

Position overview

The Campus Environment Division maintains and enhances the University's buildings, grounds and infrastructure on campus. Our goal is to provide a research and study environment that enables excellence in teaching, learning and research. The parking office contributes to Campus Environment's purpose through delivery of parking administration on campus as well as compliance through infringements.

The Administrative Coordinator works closely with other members of the parking team and collaboratively with internal and external stakeholders in the delivery of parking services including permit sales, infringement management and asset management across campus. The position will be working in a service focused environment involving face to face interactions with customers. Supporting the parking manager, the role is responsible for the provision of timely advice on complex matters relating to infringement appeals and pursuance, in line with relevant legislations and processes.

For further information please contact Kezia Kartika, Parking Manager, E:[e-mail]

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [e-mail]
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Application information

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The preferred candidate must have rights to live and work in Australia and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.