Parking Administration & Appeals Coordinator

Bright Horizons Family Solutions; Canberra; Hybrid; AUD 101,000 - 116,000; Full time

Job summary

The Australian National University is seeking an Administrative Coordinator to join the Campus Environment Division's parking team. The role involves parking services on campus, including permit sales, infringement administration, and asset management, with a strong focus on customer service.

You will work closely with the parking manager and internal and external stakeholders to provide timely advice on infringement appeals and ensure compliance with relevant processes.

Responsibilities

• Manage parking administration on campus, including permit sales and infringement management.
• Provide timely advice on infringement appeals in line with relevant legislation and processes.
• Coordinate asset management and liaise with internal and external stakeholders.
• Support the parking manager and deliver high-quality customer service in a service-focused environment.

Job description

The Australian National University is seeking an Administrative Coordinator to join the Campus Environment Division's parking team. The role involves parking services on campus, including permit sales, infringement administration, and asset management, with a strong focus on customer service.

You will work closely with the parking manager and internal and external stakeholders to provide timely advice on infringement appeals and ensure compliance with relevant processes.