Administration Assistant / Receptionist

Southern Cross Care (SA, NT & VIC) Inc.; Adelaide; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Bee Well program discounts

Salary packaging benefits

Job summary

Southern Cross Care (SA, NT & VIC) Inc. is seeking an Administration Assistant / Receptionist for our Residential Care Facility.

This role is part-time (4 days per week) and serves as the primary contact for visitors, residents and staff, delivering friendly, efficient administrative support in a warm environment. You will handle phones, emails, data entry and basic cash handling, while assisting the team with day-to-day tasks.

Qualifications

• Proven experience in administration, reception, or customer support (including basic cash-handling skills).
• Strong computer literacy, with Google Workspace proficiency preferred.
• Exceptional communication skills with a helpful, approachable and respectful manner.
• Basic knowledge of the Aged Care Quality Standards applicable to administrative operations.
• Passion for supporting older Australians, guided by values of Service, Courage and Compassion.

Responsibilities

• Welcoming visitors, family members and staff with warmth and professionalism.
• Managing incoming phone calls and general email enquiries.
• Delivering reliable clerical support, data entry, and basic cash handling.
• Assisting residents and team members with day-to-day administrative needs.

Skills

Administration

Reception

Customer service

Data entry

Cash handling

Communication

Tools

Google Workspace

Job description

Permanent Part Time Position - 4 days per week

56.4 Hours per fortnight

• Week 1 & Week 2 - Mon, Tues 8.30 - 1636, Thurs, Friday 0900 - 1600

Be the difference. Enjoy great rewards and benefits.

Working with Southern Cross Care means you are valued, supported, and rewarded. Our Bee Well program gives you great discounts on groceries, travel, and health insurance, plus resources to boost your wellbeing. You will also enjoy salary packaging to help you take home more pay while building a career that makes a real difference.

About the role

We are seeking a customer-service-focused Administration Assistant / Receptionist to join our Residential Care Facility team. In this pivotal, warm, and welcoming role, you will serve as the primary point of contact for our community by:

• Welcoming visitors, family members, and staff with warmth and professionalism.

• Managing incoming phone calls and general email enquiries.

• Delivering reliable clerical support, data entry, and basic cash handling.

• Assisting residents and team members with day-to-day administrative needs.

For further details regarding the scope of the role, please refer to the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.To be successful in this role, you will have:

• Proven experience in administration, reception, or customer support (including basic cash-handling skills).

• Strong computer literacy, with Google Workspace proficiency preferred.

• Exceptional communication skills paired with a helpful, approachable, and respectful manner.

• Basic knowledge of the Aged Care Quality Standards applicable to administrative operations.

• A true passion for supporting older Australians, guided by values of Service, Courage, and Compassion.

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.