Administration Assistant - RCH

Downer; City of Melbourne; On-site; AUD 27,000 - 33,000; Part time

Benefits offered by this job

Healthcare discounts

Retail purchase savings

Car purchase discounts

Employee Assistance Program

Job summary

Downer in Melbourne is seeking a permanent part-time Administration Assistant to support the Security and Car Park team with data entry, reporting, audits, and general office tasks in a fast-paced environment. You will contribute to smooth operations, maintain confidential records, and engage with colleagues to deliver high-quality outcomes while complying with safety and workplace requirements.

The role fits someone with a Certificate IV in Business Administration and strong communication

Qualifications

• Certificate IV in Business Administration or equivalent experience required.
• Experience in business administration such as customer service, filing and documentation management.
• Excellent written and verbal communication with high attention to detail, accuracy and confidentiality.

Responsibilities

• Compile statistics from shift summaries and data.
• Create basic reports and formatting.
• Audit visitor access cards.
• Data entry including tracking, incidents and statistics.
• Create IDs for bulk staff intakes.
• Provide customer service at Security Office reception and support office processes.

Skills

Customer service

Administrative support

Data entry

Education

Certificate IV in Business Administration

Job description

We currently have a permanent part-time opportunity for a dynamic Administration Assistant. You will be part of the team in playing a pivotal role in facilitating seamless operations and optimizing contractual commitments. This is fast paced environment, with ever changing priorities. Reporting to the Security and Car Park Manager, you'll help deliver high-quality outcomes that support our essential services.

What You'll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

• Compilation of statistics based on shift summaries and other data.
• Basic report compilation and formatting
• Audits of visitor access cards
• Data entry - key tracking, incident and visitor statistics, confidential tasks
• ID creation for bulk staff intakes
• Customer service at Security Office reptation desk
• Ensure efficient and effective office administrative processes are in place
• Other duties as required by the Security and Car Park Manager and Security Supervisor, consistent with the employee's skills level, classification, and ability.

What You'll Bring (experience required)

• Certificate IV in Business Administration or equivalent relevant experience preferred.
• Demonstrated experience in business administration e.g. customer service, filing and documentation management,
• Highly developed written and oral communication skills (including report writing) with a high level of attention to detail, accuracy, and confidentiality
• Knowledge of Work Health Safety, and risk management principles, practices, and regulations.
• Ability to utilize a range of computer software and learn new systems.
• A good grasp of engineering and technical environments as applicable to a major hospital.
• Personable, approachable, and willing to engage and work with others in a professional, respectful and collaborative manner
• Calm and focused when facing operational challenges.
• Questions information and ensures compliance
• You must be an Australian Citizen or Permanent Resident

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

**Please note, as a prerequisite for this role candidates will be required to complete work rights check, pre-employment medical check, Working with Children Check, Australian Police History certificate and reference checks.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward

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