Administration Assistant I Busy Bees at Bellmere

Busy Bees; City of Brisbane; On-site; AUD 55,000 - 65,000; Full time

Job summary

Busy Bees Bellmere is seeking a Service Administrator to support the Service Manager and educators, handling day-to-day administration, enrolments and family enquiries.

You will manage records, invoicing, payments and compliance while maintaining confidentiality in a busy early learning service.

Qualifications

• Excellent organisational skills and attention to detail.
• Experience in administration, preferably in early childhood education.
• Strong written and verbal communication skills.

Responsibilities

• Providing day-to-day administrative and secretarial support to the Service Manager.
• Welcoming families and visitors and responding to enquiries professionally.
• Answering phone calls, managing messages and ensuring information is passed on promptly.
• Supporting enrolments, bookings and family enquiries.
• Maintaining accurate child and service records and ensuring documentation remains up to date.
• Assisting with accounts, payments, banking and correspondence.
• Supporting invoicing and debt management processes.
• Assisting families with account enquiries and relevant documentation.
• Supporting compliance and regulatory record keeping.
• Maintaining confidentiality and handling sensitive information appropriately.
• Assisting with staff administration, timesheets and general office processes.
• Supporting communications with families through relevant platforms and centre information.
• Ordering and receiving supplies as required.
• Assisting with health, safety and emergency documentation.
• Providing classroom/relief support when required by the Service Manager.
• Assisting with projects and other tasks that contribute to the smooth operation of the service.

Skills

Administrative

Microsoft Office

Communication

Confidentiality

Organised

Customer service

Education

Certificate III in Children's Services

First Aid and CPR

Tools

Xap

Workday

Job description

Administration Assistant I Busy Bees at Bellmere

Service Administrator
Busy Bees at Bellmere

Permanent opportunity | Be part of a supportive early learning team

Are you an organised, friendly and proactive administrator who loves working with people and making a difference?

Busy Bees at Bellmere is looking for a passionate Service Administrator to join our team and provide essential administrative support to the Service Manager while helping ensure the smooth, efficient and compliant operation of our service.

This is a fantastic opportunity for someone who enjoys a varied role where no two days are the same. You'll be a welcoming first point of contact for families, support the Service Manager and educators, manage important administrative processes and help create a positive experience for children and their families.

About the Role

As our Service Administrator, you will play an important role in the day-to-day running of the service. You will work closely with the Service Manager and 2IC, educators, teachers and families to ensure administrative tasks are completed accurately, efficiently and confidentially.

Your responsibilities will include:

• Providing day-to-day administrative and secretarial support to the Service Manager
• Welcoming families and visitors and responding to enquiries professionally
• Answering phone calls, managing messages and ensuring information is passed on promptly
• Supporting enrolments, bookings and family enquiries
• Maintaining accurate child and service records and ensuring documentation remains up to date
• Assisting with accounts, payments, banking and correspondence
• Supporting invoicing and debt management processes
• Assisting families with account enquiries and relevant documentation
• Supporting compliance and regulatory record keeping
• Maintaining confidentiality and handling sensitive information appropriately
• Assisting with staff administration, timesheets and general office processes
• Supporting communications with families through relevant platforms and centre information
• Ordering and receiving supplies as required
• Assisting with health, safety and emergency documentation
• Providing classroom/relief support when required by the Service Manager
• Assisting with projects and other tasks that contribute to the smooth operation of the service

The role requires a high level of accuracy, organisation and attention to detail, as well as the ability to manage competing priorities in a busy early learning environment.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Friendly, approachable and confident when communicating with families and team members
• Professional and able to maintain confidentiality
• Able to work independently and use initiative
• Comfortable managing multiple priorities in a busy environment
• Reliable, accountable and committed to maintaining compliance
• Confident using computer systems and Microsoft Office
• Experienced in administration, preferably within early childhood education or a similar service environment
• Passionate about providing exceptional service to children, families and the wider centre team

Experience with Xap, Workday or another child management system will be highly regarded.

What You'll Need

• Certificate III in Children's Services (or recognised equivalent) or higher
• Current Blue Card or the ability to obtain one prior to commencement
• Current First Aid and CPR
• Previous administration experience
• Strong written and verbal communication skills
• Excellent organisational and time management skills
• A high level of accuracy and attention to detail

Why Join Busy Bees?

At Busy Bees, you'll become part of a team that is passionate about creating positive experiences for children, families and educators.

As a Service Administrator, you'll be more than just the person behind the desk. You'll play an important role in supporting the centre team, building strong relationships with families and helping ensure the service operates smoothly, professionally and in line with regulatory requirements.

If you're an organised people-person who enjoys making a difference and thrives in a busy early learning environment, we'd love to hear from you!