Service Administrator (Early Learning)

Busy Bees; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Busy Bees at Bellmere is seeking a Service Administrator to support the Service Manager and educators, ensuring smooth, compliant day-to-day operations. You’ll be the first point of contact for families, manage enrolments, bookings and records, and assist with billing and health and safety documentation.

The role requires high accuracy, organisation and the ability to manage competing priorities in a busy early learning environment.

Qualifications

• Certificate III in Children's Services (or recognised equivalent) is required.
• Current Blue Card or the ability to obtain one prior to commencement.
• Current First Aid and CPR.
• Previous administration experience.
• Strong written and verbal communication skills.
• Excellent organisational and time management skills.
• High level of accuracy and attention to detail.

Responsibilities

• Providing day-to-day administrative and secretarial support to the Service Manager.
• Welcoming families and visitors and responding to enquiries professionally.
• Answering phone calls, managing messages and ensuring information is passed on promptly.
• Supporting enrolments, bookings and family enquiries.
• Maintaining accurate child and service records and ensuring documentation remains up to date.
• Assisting with accounts, payments, banking and correspondence.
• Supporting invoicing and debt management processes.
• Assisting with staff administration, timesheets and general office processes.
• Assisting with health, safety and emergency documentation.
• Providing classroom/relief support when required by the Service Manager.

Skills

Administration

Organised

Customer service

Microsoft Office

Confidentiality

Education

Certificate III in Children's Services

Tools

Xap

Workday

Job description

Busy Bees at Bellmere is seeking a Service Administrator to support the Service Manager and educators, ensuring smooth, compliant day-to-day operations. You’ll be the first point of contact for families, manage enrolments, bookings and records, and assist with billing and health and safety documentation.

The role requires high accuracy, organisation and the ability to manage competing priorities in a busy early learning environment.