Administration Assistant - headspace Caboolture

Youturn Limited; Caboolture; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to 15,900 AUD

Meal entertainment up to 2,650 AUD

Wellness leave 5 days

Parental leave 12 weeks

Annual leave loading

Job summary

Youturn Limited and headspace Caboolture are seeking a friendly, organised Administration Assistant to be the welcoming first point of contact for young people accessing mental health and wellbeing services.

You will provide reception and administrative support, manage appointments and calendars, assist clinicians and maintain databases, records and correspondence, and help coordinate meetings and office tasks to keep the service running smoothly.

Qualifications

• Minimum 3 years administration/reception experience in a medium-sized organisation.
• Experience in Social Support environment or Medical Reception is advantageous.
• Strong communication and interpersonal skills.

Responsibilities

• Welcoming clients and visitors to the centre.
• Managing appointments, calendars and client enquiries.
• Supporting clinicians and the broader team with day-to-day administration.
• Maintaining databases, records and correspondence.
• Assisting with meetings and office coordination.
• Ensuring accurate and timely administrative processes.

Skills

Administration experience

Reception experience

Organisational skills

Communication skills

Education

Business/Administration qualification

Tools

Microsoft Office

Database management

Job description

Administration Assistant - headspace Caboolture

Posted: 28/09/2026

Closing Date: 23/10/2026

Job Type: Full-Time Employee (FT)

Job Category: Administrative Assistants (Administration & Office Support)

headspace Caboolture is seeking a friendly, organised and proactive, Full-timeAdministration Assistant to help create a welcoming and supportive experience for young people accessing mental health and wellbeing services. As the first point of contact, you'll play a vital role in ensuring our centre runs smoothly while supporting a multidisciplinary team dedicated to improving outcomes for young people aged 12–25.

Youturn is a not-for-profit organisation established more than 30 years ago to address youth homelessness on the Sunshine Coast. Today it has evolved into a national organisation with a multidisciplinary team of professionals. Trusted to create safe, inclusive, and supportive communities, Youturn offers assistance to vulnerable people of all ages, during their most challenging times.

At Youturn, our overarching goal is to make a lasting impact in the lives of those we serve. Through our dedicated efforts and partnerships, we aspire to build a society where everyone has the opportunity to lead a fulfilling and dignified life.

Values Statement

Supporting young and vulnerable people in their time of need, is at the heart of what we do at Youturn. Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.

To ensure our young and vulnerable people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

About the Role

This is a varied and rewarding administration position where no two days are the same. You'll provide reception and administrative support across the service, helping maintain a professional, youth-friendly and accessible environment.

Key responsibilities include:

• Welcoming young people, families and visitors to the centre
• Managing appointments, calendars and client enquiries
• Supporting clinicians and the broader team with day-to-day administration
• Maintaining databases, records and correspondence
• Assisting with meetings, resources and office coordination
• Supporting service delivery through accurate and timely administrative processes

Desired Skills and Experience

About You

You are a confident and compassionate administrator who enjoys building positive relationships and keeping things organised. You'll bring:

• Previous administration, reception or customer service experience - minimum 3 yrs experience in Office Administration/Reception in a medium-sized organisation, ideally in theSocial Support environment or Medical Reception
• Relevant qualification(s) in Business, Administration or a related field that support your experience are highly regarded.
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• The ability to manage competing priorities in a fast-paced environment
• A collaborative and adaptable approach
• Experience in a health, community services or youth-focused setting will be highly regarded.

Why Join Us?

At headspace Caboolture, you'll join a team that values inclusion, collaboration and meaningful relationships.

Every day, you'll contribute to creating a safe and welcoming space where young people can access the support they need.

Guided by Youturn's values, we listen to understand, embrace diversity and create spaces free from judgement.

What We Offer

What We Offer

We provide a rewarding and supportive employment experience designed to help you thrive both professionally and personally:

• Competitive remuneration package aligned to your experience and impact
• Salary packaging up to $15,900, plus an additional $2,650 for meal entertainment to maximise your take-home pay
• Access to additional salary packaging benefits where eligible (including remote area benefits, relocation expenses and car parking)
• 5 days paid wellness leave each year (pro-rata) to prioritise your wellbeing
• 12 weeks paid parental leave after 12 months of service
• Annual leave loading for added financial support during time off

If you're passionate about providing exceptional administrative support and want to be part of a team making a real difference for young people in the community, we'd love to hear from you.