Administration Assistant

Anglicare Sydney; Sydney; On-site; AUD 33,000 - 44,000; Part time

Job summary

Anglicare Sydney is seeking an Administrative Assistant for the Carlingford House Residential Care team. This permanent part-time role supports day-to-day operations at Anglicare Carlingford House, with 28 hours per week and a Saturday–Tuesday shift pattern.

You will handle general admin tasks, assist residents and visitors, support rostering and maintain records, using MS Office and standard workplace procedures, while upholding Anglicare's values and ensuring a respectful environment for older

Qualifications

• Minimum 1–2 years' administrative or customer service experience.
• Certificate III in Business Administration or equivalent desirable.
• Experience working with older people or in a residential care setting desirable.

Responsibilities

• Complete general administrative tasks including word processing, filing, emailing and mail distribution.
• Attend to residents, visitors, couriers and trades people at the reception desk, providing a professional and welcoming service.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Skills

Attention to detail

Organisational skills

Verbal and written communication

Microsoft Office proficiency

Independent and team work

Adaptability and flexibility

Financial literacy and numeracy

Empathy for older residents

Education

Certificate III in Business Administration

Tools

Microsoft Office

Job description

Anglicare has an exciting opportunity for an Administrative assistant , to be part of Anglicare Carlingford House Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations

This is a Permanent Part-time role based at Anglicare Carlingford House. We are looking at a shift coverage from Saturday-Tuesday and for a total of 28 hours in a week.

Responsibilities (not limited to):

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Effective verbal and written communication
• Proficiency in Microsoft Office applications
• Ability to work independently and as part of a team
• Adaptability and flexibility in a changing environment
• Basic financial literacy and numeracy skills
• Empathy and patience when dealing with older residents

Qualifications and Experience

• Certificate III in Business Administration or equivalent qualification (desirable)
• Minimum 1-2 years' experience in an administrative or customer service role
• Experience working with older people or in a Residential Care setting (desirable)

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.