Administration & Accounts Coordinator - Temp to Perm

Volare Recruitment; City of Brisbane; On-site; AUD 39,000 - 52,000; Full time

Job summary

Volare Recruitment is seeking an Administration & Accounts Coordinator in Brisbane for a temp-to-perm opportunity. The role sits in a small, friendly team with varied duties across customer service, administration and accounts support, and offers an immediate start for the right candidate.

You will handle calls, manage multiple inboxes, assist with invoicing and payments in Xero, data entry, and general office tasks to keep the business running smoothly.

Qualifications

• Previous administration experience in a busy office environment.
• Some practical accounts exposure and understanding of debits/credits and basic accounts processes.

Responsibilities

• Answering incoming calls and assisting with customer enquiries.
• Managing several shared email inboxes and ensuring enquiries are actioned.
• Contacting customers and booking appointments for the sales team.
• Processing job acceptances and customer deposits.
• Preparing and sending invoices.
• Matching customer payments against invoices in Xero.
• Entering supplier bills and assisting with accounts payable.
• Entering job and labour information and assisting with timesheets.

Skills

Administration experience

Customer service

Attention to detail

Excel

Outlook

AI awareness

Tools

Xero

CRM software

Job description

Administration & Accounts Coordinator - Temp to Perm

• Inner North Location | Onsite parking
• Temp to permanent opportunity
• Great Hourly Rate

Are you one of those people who naturally keeps on top of everything? You notice what needs doing, follow things through, are comfortable juggling customers, accounts and administration and you don't need to be reminded to get things done - you've already all over it!

If that sounds like you, this could be a great opportunity to join a long-established Brisbane business where you'll become an important part of a small, friendly and down-to-earth team.

This is a temp to permanent opportunity available for an immediate start, however our client is also open to considering the right candidate on a permanent basis from the outset.

This is a genuinely varied position sitting across customer service, administration and accounts support. You'll be the first point of contact for many customers and will work closely with management to keep things moving behind the scenes.

The role:

• Answering incoming calls and assisting with customer enquiries
• Managing several shared email inboxes and ensuring enquiries are actioned
• Contacting customers and booking appointments for the sales team
• Processing job acceptances and customer deposits
• Preparing and sending invoices
• Matching customer payments against invoices in Xero
• Processing deposits, credit card reconciliations and general accounts administration
• Entering supplier bills and assisting with accounts payable
• Entering job and labour information and assisting with timesheet information
• Maintaining customer and job details within the CRM
• Supporting the Manager with job administration and customer queries
• Coordinating vehicle servicing and general fleet administration
• Keeping track of licences, utilities, tolls and other office requirements
• Ordering stationery and kitchen supplies
• Preparing spreadsheets and general Word documents
• Filing, data entry and whatever else needs doing to keep the office running smoothly

What we're looking for:

• Previous administration experience in a busy office environment
• Some practical accounts exposure and a general understanding of debits, credits and how basic accounts processes work
• Exposure to Xero or a similar accounting system beneficial
• Strong customer service skills and confidence on the phone
• Excellent attention to detail
• The ability to manage competing priorities without dropping the ball
• Good working knowledge of Outlook, Word and Excel
• Confidence learning new systems
• A willingness to ask questions rather than make assumptions
• A proactive attitude - you're someone who sees something that needs doing and gets on with it
• Experience using AI or being involved in improving or automating administrative processes would also be welcomed, particularly as the business continues to update some of its systems and processes
• Ideally temp with a view to permanent however the client is open to permanent straight off the bat for the right person!

The team:

You'll be joining a small, established team where people know each other well and genuinely enjoy working together. The office is relaxed and friendly, with a bit of banter throughout the day, team lunches, birthday cakes and the occasional social event. There is a good mix of ages and personalities and several team members have been with the business for many years. It's not a highly corporate environment. It's a busy, practical business where everyone pitches in and you'll quickly become one of the go-to people in the office.