Administration 2IC - Brisbane

Blenners Transport; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance discount

Tyre discount

Fuel discount

Job summary

Blenners Transport in Brisbane is seeking a highly organised Administration 2IC to support the Administration Supervisor and Operations. You will supervise administrative and customer service staff, plan and implement systems, and ensure rosters and work schedules are met to maintain smooth operations.

As the second-in-charge, you will lead a team, drive customer service excellence, and ensure adherence to company procedures and safety standards across the Brisbane depot.

Qualifications

• Strong administration and organisational capabilities with meticulous attention to detail.
• Experience in transport administration or customer service desired.
• Excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to lead and support a team to meet schedules and safety standards.

Responsibilities

• Work with and assist the Administration Supervisor and Operations leadership.
• Act as a key point of contact for all administrative issues.
• Coordinate rosters and staffing to ensure adequate cover.
• Oversee Brisbane administration staff attendance and performance.
• Provide back-up support across Brisbane administration roles when needed.
• Monitor staff performance and address issues in a timely manner.
• Other duties as required by the role.

Skills

Administration & organisational skills

Customer service

Communication skills

Multitasking & prioritisation

Leadership capability

Job description

Blenners Transport is seeking a highly organised and customer-focused Administration 2IC to join our Brisbane depot team. In this key role, you will support the Administration Supervisor and all Operations by supervising administrative and customer service staff, planning, organizing and implementing administrative systems to ensure work schedules are met in order to maintain smooth business operations and provide leadership support to the Team.

As the second-in-charge to the Administration Supervisor, you will play a critical role in ensuring efficient administrative operations, exceptional customer service, and compliance with company procedures and safety standards.

About This Opportunity

Blenners Transport is seeking a highly organised and customer-focused Administration 2IC to join our Brisbane depot team. In this key role, you will support the Administration Supervisor and all Operations by supervising administrative and customer service staff, planning, organizing and implementing administrative systems to ensure work schedules are met in order to maintain smooth business operations and provide leadership support to the Team.

As the second-in-charge to the Administration Supervisor, you will play a critical role in ensuring efficient administrative operations, exceptional customer service, and compliance with company procedures and safety standards.

Position Requirements

• Strong administration and organisational skills with excellent attention to detail
• Previous experience in transport administration/customer service preferred
• Strong customer service and communication skills
• Ability to prioritise multiple tasks and work in a fast-paced environment
• Leadership capability with the confidence to support and guide a team

Why Join Us?

• Work with a nationally respected refrigerated transport company
• Supportive team culture
• Be part of a business that values safety, quality, and continuous improvement

Employee benefits/discounts:

• 6% off Medibank Private Health Insurance
• 15% off Bridgestone Tyres
• 10c/litre off Deisel fuel Australia Wide

Key Responsibilities

• Work with and assist the Administration Supervisor in management and leadership within the administration/customer service team
• Act as key point of contact for all administrational issues.
• Coordinate the efficient utilization of all administrative/customer service staff through the preparation and management of rosters to ensure adequate staff levels to cover absences and peaks in workload.
• Oversee and monitor all Brisbane administration staff absences in consultation with managers to ensure continuity of services.
• Be able to perform all Brisbane administration roles in order to provide appropriate backup when required due to staff absences or peak periods.
• Review and monitor work performance of all Brisbane administration staff to ensure performance of key duties and completion of work in an accurate and timely manner.
• Address matters of Administrative staff performance where required.
• Other duties as required

About the Company

Blenners Transport is a proudly Australian Owned and family operated transport business with over 35 years’ experience specialising in refrigerated transport Australia Wide.

With depots across Brisbane, Tully and Far North Queensland, Blenners are the nationally trusted and respected refrigerated transport solution, working with leading retailers and well-known and reputable brands Australia-wide, with a strong emphasis on their customers and their team.