Administration 2IC

Blenners Transport; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance 6%

Bridgestone Tyres 15%

Diesel discount 10c/litre

Job summary

Blenners Transport invites applications for an Administration 2IC role at our Brisbane depot. You will support the Administration Supervisor, supervise admin staff, plan and implement systems to meet schedules and maintain smooth operations.

As second-in-charge you will ensure efficient admin operations, exceptional customer service, and adherence to company procedures and safety standards, with opportunities to lead and backfill across Brisbane admin functions.

Qualifications

• Strong administration and organisational skills with excellent attention to detail.
• Previous experience in transport administration/customer service preferred
• Strong customer service and communication skills
• Ability to prioritise multiple tasks and work in a fast-paced environment
• Leadership capability with the confidence to support and guide a team

Responsibilities

• Work with and assist the Administration Supervisor in management and leadership within the administration/customer service team
• Act as key point of contact for all administrational issues.
• Coordinate the efficient utilization of all administrative/customer service staff through the preparation and management of rosters to ensure adequate staff levels to cover absences and peaks in workload.
• Oversee and monitor all Brisbane administration staff absences in consultation with managers to ensure continuity of services.
• Be able to perform all Brisbane administration roles in order to provide appropriate backup when required due to staff absences or peak periods.
• Review and monitor work performance of all Brisbane administration staff to ensure performance of key duties and completion of work in an accurate and timely manner.
• Address matters of Administrative staff performance where required.
• Other duties as required

Skills

Administration skills

Leadership

Customer service

Communication skills

Task prioritisation

Job description

Blenners Transport is seeking a highly organised and customer-focused Administration 2IC to join our Brisbane depot team. In this key role, you will support the Administration Supervisor and all Operations by supervising administrative and customer service staff, planning, organizing and implementing administrative systems to ensure work schedules are met in order to maintain smooth business operations and provide leadership support to the Team.

As the second-in-charge to the Administration Supervisor, you will play a critical role in ensuring efficient administrative operations, exceptional customer service, and compliance with company procedures and safety standards.

Why Join Us?

Work with a nationally respected refrigerated transport company

Supportive team culture

Be part of a business that values safety, quality, and continuous improvement

Employee benefits/discounts

6% off Medibank Private Health Insurance

15% off Bridgestone Tyres

10c/litre off diesel fuel Australia Wide

Key Responsibilities

Work with and assist the Administration Supervisor in management and leadership within the administration/customer service team

Act as key point of contact for all administrational issues.

Coordinate the efficient utilization of all administrative/customer service staff through the preparation and management of rosters to ensure adequate staff levels to cover absences and peaks in workload.

Oversee and monitor all Brisbane administration staff absences in consultation with managers to ensure continuity of services.

Be able to perform all Brisbane administration roles in order to provide appropriate backup when required due to staff absences or peak periods.

Review and monitor work performance of all Brisbane administration staff to ensure performance of key duties and completion of work in an accurate and timely manner.

Address matters of Administrative staff performance where required.

Other duties as required

Role Requirements

Strong administration and organisational skills with excellent attention to detail

Previous experience in transport administration/customer service preferred

Strong customer service and communication skills

Ability to prioritise multiple tasks and work in a fast-paced environment

Leadership capability with the confidence to support and guide a team

About the Company

Blenners Transportis a proudly Australian Owned and family operated transport business with over 35 years' experience specialising in refrigerated transport Australia Wide.

With depots across Brisbane, Tully and Far North Queensland, Blenners are the nationally trusted and respected refrigerated transport solution, working with leading retailers and well-known and reputable brands Australia-wide, with a strong emphasis on their customers and their team.

Ready to help keep Australia moving?

Blenners Transport is an equal opportunity employer; we strongly encourage applicants from all backgrounds and genders to apply.

Only shortlisted candidates will be contacted.