Admininstration/Receptionist

Entegra Shared Services Trust; Hervey Bay; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary and benefits

Development and career progression

Supportive and collaborative team

RDO every Second Monday for full-time

Job summary

Entegra Shared Services Trust in Hervey Bay is seeking an Administration/Receptionist to join our team. This full-time or part-time role will provide front-desk support, manage calls, schedule appointments, and assist with filing and data entry in a busy office.

Applicants should have prior reception/administrative experience, strong communication skills, and be proficient in Microsoft Office. Knowledge of Xero is desirable and training will be provided.

Qualifications

• Previous experience in an administrative or receptionist role is essential.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines.

Responsibilities

• Provide warm, professional reception including greeting visitors and directing enquiries.
• Maintain electronic and physical filing systems and workflows.
• Schedule appointments.
• Handle data entry, document prep, mail processing, and scheduling client work.
• Support team members as needed.

Skills

Reception experience

Customer service

Communication skills

Tools

Microsoft Office

Xero Practice Manager

Xero

Job description

Entegra Shared Services Trust – Hervey Bay QLD

There is a full-time and a part-time Administration/Receptionist role, located in Torquay, Hervey Bay, QLD. As an integral part of the administrative team, you will be responsible for providing high-quality support across various office functions to ensure the smooth running of the business.

What you'll be doing

Providing a warm and professional reception service, including greeting visitors, managing incoming calls, and directing enquiries to the appropriate team members

Maintaining and organising electronic and physical filing systems and workflows

Scheduling appointments

Performing a range of administrative duties such as data entry, document preparation, processing of incoming and outgoing mail, and scheduling client work.

Providing support for team members as required

Ensuring office supplies are well-stocked and that the work environment is kept clean and tidy

What we're looking for

Previous experience in an administrative or receptionist role, preferably within a professional office environment is essential

Excellent communication and interpersonal skills, with the ability to interact with a diverse range of stakeholders

Strong organisational and time management skills, with the ability to prioritise tasks and work to deadlines

Proficient in the use of Microsoft Office suite, including Word, Excel, and Outlook

Knowledge of Xero Practice Manager, Xero and other bookkeeping software desirable but not essential as these will be trained

A positive, customer-focused attitude and a genuine desire to provide exceptional service

Knowledge of office procedures and best practices

What we offer

Competitive salary and benefits package

Opportunities for professional development and career progression

Supportive and collaborative work environment

RDO every Second Monday for full time role

About us

Entegra is a leading provider of comprehensive tax and accounting services. With a strong track record of delivering excellence, we are committed to creating a rewarding and fulfilling work environment for our employees.