Admin Manager (SA)

Metcash; Adelaide; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

5th week annual leave

2 wellbeing days

Volunteer day

Parental leave 12 weeks

Inclusive culture

Job summary

Metcash is seeking a Logistics Administration Manager to lead the administration team at Gepps Cross, SA within the Food & ALM Logistics network. You will drive payroll, inventory, procurement, and performance improvements across SA and Darwin ALM operations.

This role collaborates with operations, finance, HR and customer service to deliver excellent outcomes while fostering a high-performing, customer-focused culture.

Qualifications

• Proven experience leading and developing administration or operational support teams.
• Strong payroll process knowledge for many staff.
• Experience in warehouse, logistics, or FMCG environments.
• Excellent stakeholder management and communication skills.
• Able to drive process improvement and efficiencies.
• Understanding of budgeting and financial processes.

Responsibilities

• Lead and develop a team of Logistics Coordinators with coaching and development.
• Ensure payroll for ~300 site-based team members is accurate and timely.
• Manage site pallet and crate inventory and stocktakes.
• Oversee non-trade procurement, freight invoicing, and expenses.
• Handle customer claims investigations and maintain service levels.
• Build strong cross-functional relationships across logistics, operations, finance, HR and customer service.
• Drive process improvements and best practices in administration.
• Support leaders with admin and reporting requirements.
• Foster team engagement, change management, and positive site culture.
• Ensure compliance with HACCP, WHS, and policies.

Skills

Leadership

Payroll knowledge

Stakeholder management

Organisational skills

Process improvement

Budgeting & P&L

Advanced Excel

Tools

Excel

Job description

At Metcash, you're part of something bigger.

We've got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs.
• Thrive your way with flexible work options.
• Make your mark in a high-performing, values-led team.

About The Opportunity

We're looking for a Logistics Administration Manager to join our team at Gepps Cross, SA within the Metcash Food & ALM Logistics network. Reporting to the State Logistics Manager, this role is responsible for leading the Logistics Administration team while providing exceptional administrative support to our warehouse and transport operations.

This is a pivotal leadership position that supports Grocery, Perishables and ALM Logistics Operations across South Australia, while also providing administration support to the Darwin ALM business. You'll play a key role in driving team performance, process improvement, stakeholder engagement, and creating a high-performing, customer-focused culture.

This is an exciting opportunity for an experienced leader who enjoys working in a fast-paced logistics environment and is passionate about continuous improvement, people leadership, and operational excellence.

In this Role

• Lead and develop a team of Logistics Coordinators, providing coaching, support, and development opportunities.
• Ensure payroll requirements for approximately 300 site-based team members are processed accurately and on time.
• Manage site pallet and crate inventory, including stocktake activities.
• Oversee non-trade procurement, freight invoicing, and expense management processes.
• Manage customer claims investigations and ensure service levels are achieved while delivering excellent customer outcomes.
• Build strong relationships with key stakeholders across logistics, operations, finance, HR, and customer service teams.
• Lead process improvement initiatives that drive efficiency and best practice across the administration function.
• Support operational leaders with administration and reporting requirements.
• Drive team engagement, change management initiatives, and a positive site culture.
• Ensure compliance with company policies, HACCP, WHS, and legislative requirements.

You're Likely a Match If

• Proven experience leading and developing administration or operational support teams.
• Strong knowledge of payroll processes and administration systems.
• Experience working within a warehouse, logistics, supply chain, or FMCG environment.
• Strong stakeholder management and communication skills.
• Excellent organisational skills and the ability to manage multiple priorities.
• Demonstrated experience driving process improvement and operational efficiencies.
• Sound understanding of budgeting, P&L management, and financial processes.
• Advanced Microsoft Office skills, particularly Excel.
• A collaborative leadership style with a strong customer focus.
• Knowledge of HACCP, WHS, and compliance requirements within logistics operations.

What's On Offer

• Extra Leave: Enjoy a 5th week of annual leave, 2 wellbeing days, plus 1 volunteer day annually.
• Career Growth: Endless learning and development opportunities.
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers.
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion.
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025).
• Mental Health: Gold accreditation by Mental Health Australia.
• Flexibility: Flex Ready and Family Friendly Workplace accredited.

About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud position within the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our Food, Liquor and Hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

Join us and be part of something bigger!

We're committed to diversity, inclusion and sustainability, and we welcome applications from people of all backgrounds, including First Nations peoples. If you require support throughout the recruitment process, please let us know. Your privacy and dignity will always be respected.

#INFLA