Admin & Customer Service

Everyday Mobilty; Batemans Bay; On-site; AUD 55,000 - 75,000; Full time

Job summary

Everyday Mobility in NSW is seeking an organised administrator to support customer service and the retail operation. The role focuses on enquiries, quotes, orders, and stock management, with training provided.

You will help customers choose the right mobility equipment, coordinate deliveries, and assist with light assembly. Monday to Friday, 9:00–4:30, permanent full-time in a friendly, family-run team.

Qualifications

• Strong admin skills with multi-tasking
• Experience with invoicing and stock systems is a plus
• Able to work Monday to Friday, 9:00–4:30

Responsibilities

• Responding to phone, email and in-person enquiries
• Preparing and sending quotes, invoices, and booking forms
• Entering orders, updating stock records, and tracking supplier deliveries
• Coordinating customer appointments and deliveries
• Demonstrating and explaining how equipment works
• Booking jobs for service and delivery team
• Assembling products and assisting with basic store displays

Skills

Organised

Detail-oriented

Customer service

Computer literate

MS Office

Data entry

Stock systems

Invoicing

Tools

MS Office

Stock systems

Job description

Bring your admin skills to a hands-on, people-focused role that makes a real difference. Immediate start.

At Everyday Mobility, we help people stay independent, mobile, and confident. Our family-run business supports the elderly and disabled community across the Eurobodalla, Shoalhaven and Illawarra, through the sale, rental and servicing of mobility equipment.

What's the role?

This is a varied and meaningful position with a strong focus on administration, alongside customer service and retail duties.

You'll support both the team and our customers—managing enquiries, coordinating orders and services, keeping records up to date, and helping people choose the right products for their needs.

You'll spend your time:

Responding to phone, email and in-person enquiries

Preparing and sending quotes, invoices, and booking forms

Entering orders, updating stock records, and tracking supplier deliveries

Coordinating customer appointments and deliveries

Demonstrating and explaining how our equipment works

Booking jobs for our service and delivery team

Assembling products and assisting with basic store displays

We're looking for someone who is:

Organised and detail-focused – managing multiple admin tasks confidently

Warm, helpful and professional – enjoys helping people

Computer literate – invoicing, data entry or stock systems experience is a plus

Microsoft Office proficient – demonstrated ability to use Microsoft Office applications for administrative tasks

Physically able – to move light equipment and assist with basic assembly

Willing to obtain – Police Check & NDIS Screening Check

Communicative – great verbal and written communication skills

Proactive – takes initiative and solves problems with attention to detail

A team player – able to work independently and collaboratively

Up to date – with flu and COVID vaccinations

Weekday work only – Monday to Friday, 9:00–4:30

Permanent full-time role in a stable and growing business

Friendly, supportive team environment

Training provided – no healthcare or mobility background needed

A meaningful role – your work directly improves people's lives

Any questions, please call Josie on 0448 553 ***