Administrative Assistant

Prudence Rehab; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Wellness allowance

9 day fortnight

Summer Fridays

Birthday leave

Loyalty leave

Volunteer leave

Purchased leave

Job summary

Prudence Rehab in Queensland is seeking an Administration Assistant to support consultants, leaders, clients and stakeholders with a seamless experience.

You will handle day-to-day administration, respond to enquiries, maintain records, coordinate meetings, and contribute to office operations and compliance. This role suits someone who is highly organised and enjoys variety and teamwork.

Qualifications

• Experience in administration, customer service, reception or office support.
• Highly organised with ability to manage multiple priorities.
• Exceptional attention to detail and accuracy.
• Confident communicator with people at all levels.
• Comfortable using Microsoft 365 including Outlook, Word, Excel, Teams and SharePoint.

Responsibilities

• Support the day-to-day administration of the business.
• Respond to phone, email, and client enquiries with professionalism and care.
• Maintain accurate records, databases, and business documentation.
• Coordinate meetings, calendars, and team activities.
• Assist consultants and leaders with administrative tasks.
• Support office operations, compliance, and quality processes.
• Help create positive experiences for clients, employees, and stakeholders.

Skills

Administrative support

Customer service

Reception

Microsoft 365

Record keeping

Education

Certificate III in Business Administration

Tools

Outlook

Word

Excel

Teams

SharePoint

Job description

At Prudence Rehab, we're changing lives through meaningful work. As an Administration Assistant, you'll be at the centre of our operations, helping our consultants, leaders, clients and stakeholders have a seamless experience every day.

If you're highly organised, love keeping things running smoothly, enjoy helping people and take pride in getting the details right, we'd love to hear from you.

What You'll Be Doing

As a valued member of our team, you'll:

• Support the day-to-day administration of the business
• Respond to phone, email, and client enquiries with professionalism and care
• Maintain accurate records, databases, and business documentation
• Coordinate meetings, calendars, and team activities
• Assist consultants and leaders with a variety of administrative tasks
• Support office operations, compliance, and quality processes
• Help create positive experiences for clients, employees, and stakeholders

No two days will be the same, making this an exciting opportunity for someone who enjoys variety and being the go to person for support.

About You

You'll thrive in this role if you:

• Have previous experience in administration, customer service, reception or office support
• Are highly organised and can manage multiple priorities
• Have exceptional attention to detail and accuracy
• Communicate confidently with people at all levels
• Enjoy building positive relationships and providing great service
• Are comfortable using Microsoft 365 including Outlook, Word, Excel, Teams and SharePoint
• Take ownership, show initiative, and enjoy working as part of a collaborative team
• Certificate III in Business Administration is desirable but not essential.

Why Join Prudence Rehab?

At Prudence Rehab, our people make the difference.

We offer:

• A supportive and collaborative team environment
• Meaningful work that positively impacts people's lives
• Wellness allowance - Supporting your mind and body
• 9 day fortnight & Summer Fridays - More time for you, your family and your passions
• Additional perks - Birthday leave, loyalty leave, volunteer leave and purchased leave
• Opportunities to learn, grow, and develop your career
• A values driven organisation where your contribution is recognised
• A workplace that celebrates teamwork, quality and continuous improvement