Actuarial Analyst

Department of Customer Service; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible hybrid working

Professional development

Wellbeing programs

Job summary

Department of Customer Service in Sydney is seeking Actuarial Analysts to join our newly established Actuarial Services team. In this ongoing role, you will apply actuarial and analytical skills to monitor, analyze and report on insurance schemes, develop models, and communicate findings to stakeholders.

Hybrid work arrangements are available, with a focus on work-life balance. You will collaborate with regulatory and industry partners, engage in professional development, and advance your

Qualifications

• Experience applying actuarial and analytical skills to regulatory or insurance contexts.
• Strong data analysis, modelling and reporting capabilities.
• Ability to communicate technical findings clearly to stakeholders.

Responsibilities

• Seek out and apply knowledge of scheme operations, data and KPIs to monitor, analyze and report performance.
• Develop coding, modelling and analytical skills to investigate trends and support conclusions.
• Build and maintain analyses and models, ensuring quality and documentation.
• Prepare analyses, check inputs/outputs, document methods and respond to review feedback.
• Produce clear reports, presentations and emails communicating findings to the team.

Skills

R

Python

SQL

Analytical skills

Education

Actuarial Science/Mathematics/Statistics degree

Job description

The State Insurance Regulatory Authority (SIRA) is looking for Actuarial Analysts to join our team in March 2027!

Benefits

• Role type : Ongoing clerk grade 5/6 Opportunity.
• Salary range: $102,936 – $113,579+ super, commensurate with experience.
• Location : Sydney, with flexible hybrid working arrangements available
• Enjoy genuine flexible working arrangements that support work-life balance.
• Collaborate in state-of-the-art offices designed for innovation and connection.
• Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
• Take advantage of excellent professional development and learning opportunities to help you thrive.

About Us This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits in our newly established Actuarial Services team, where you will have the opportunity to build actuarial processes and help establish the team culture and ways of working. Understand more about SIRA – here

Your responsibilities will include:

• Seek out and apply knowledge of scheme operations, data and key performance measures to support the monitoring, analysis and reporting of scheme and insurer performance
• Develop and apply coding, modelling and analytical skills to investigate trends, test results and support evidence-based conclusions with guidance.
• Build and maintain analyses and models that are accurate, structured, repeatable and appropriately documented, performing thorough self-checks to ensure quality
• Support assurance and review activities by preparing analysis, checking inputs and outputs, documenting methods and assumptions, and responding constructively to review feedback.
• Produce clear and concise reports, presentations and emails, and communicate technical findings effectively to team members and stakeholders with guidance.
• Take accountability for managing assigned work, delivering agreed outcomes within specified timeframes and escalating risks or issues early
• Build knowledge of relevant legislation, actuarial requirements, professional standards and external industry developments and emerging issues impacting the schemes; recognise the importance of developing an industry network; and suggest opportunities to improve analytical processes while responsibly using available AI tools.
• Build positive working relationships within the actuarial team, respond effectively to stakeholder requests with guidance, and contribute to a collaborative, inclusive and continuously learning team culture.

About you

• You are motivated by purpose and keen to apply your actuarial and analytical skills to support the long‑term sustainability and effective stewardship of insurance schemes that make a real difference in people’s lives.
• You enjoy using data to explore emerging risks, understanding performance drivers and helping build a clearer evidence base for decision‑making.
• You take pride in producing work that others can trust by building analysis and models that are transparent, well‑documented and able to stand up to scrutiny.
• You are curious about how legislation, scheme design and insurer behaviour interact, and are motivated to deepen your understanding of the regulatory environment over time.
• You can balance analytical rigour with delivery timeframes, managing your work effectively while maintaining quality in a stakeholder‑driven environment.
• You have experience with analytics and data tools such as R, Python and SQL.
• You have, or expect to have prior to March 2027, tertiary qualification in Actuarial Science, Mathematics, Statistics or related field that satisfies the Foundational Program of the Actuaries Institute and currently anticipate continuing progressing through the Actuary Program and Fellowship Program.

If you want to be part of this newly established, forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

For enquiries relating to recruitment please contact Esther Dah via [e-mail].

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday, 9 November 2026 at 9:59am

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail] . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process