Accounts Receivable Officer

Sirius.; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits

6 extra days of leave per year

Hybrid work model

Close to major transport hubs

Job summary

Sirius is seeking an Accounts Receivable Officer for a compassionate care organization, combining financial know-how with empathy. You will process billing, payments, cash receipts, refunds, and adjustments while assisting residents and families with queries.

This hybrid role is based near major transport hubs. You’ll join a supportive team, collaborating with Finance, Admissions and Customer Relations to improve processes.

Qualifications

• 2+ years in Accounts Receivable, collections, or a similar finance role.
• Strong communication skills with high attention to detail.
• Proficiency with Excel and finance management systems.
• Aged Care, Home Care, or Retirement Living experience (or familiarity with Epicor) is highly regarded, but not essential.
• Warm, reliable, and customer-focused approach.

Responsibilities

• Process billing, payments, cash receipts, direct debits, refunds, and account adjustments.
• Assist residents and families with billing and funding queries with care and clarity.
• Manage outstanding accounts, collections, and month-end reconciliations.
• Maintain accurate resident, bond, and government funding records.
• Collaborate with Finance, Admissions, and Customer Relations teams to improve processes and deliver exceptional service.

Skills

2+ years in AR

Strong communication

Excel

Epicor

Customer-focused

Tools

Epicor

Excel

Job description

On behalf of our client, we are seeking an Accounts Receivable Officer who combines financial know-how with empathy, attention to detail, and a genuine desire to support others. Our client is a leading care organization dedicated to creating supportive, respectful communities for residents and their families.

Why Join?

• Financial Perks: Access salary packaging benefits (NFP) and 6 additional days of leave per year.
• Award-Winning Culture: Join a recognized 4+ year Employer of Choice with a strong commitment to staff development.
• Flexibility & Convenience: Hybrid work model (office/WFH) based in a convenient location close to major transport hubs.
• Purpose-Driven Work: Opportunities to visit care communities directly and see the positive impact of your support.

Key Responsibilities

• Process billing, payments, cash receipts, direct debits, refunds, and account adjustments.
• Assist residents and families with billing and funding queries with care and clarity.
• Manage outstanding accounts, collections, and month-end reconciliations.
• Maintain accurate resident, bond, and government funding records.
• Collaborate with Finance, Admissions, and Customer Relations teams to improve processes and deliver exceptional service.

What You’ll Bring

• 2+ years in Accounts Receivable, collections, or a similar finance role.
• Strong communication skills (phone, email, face-to-face) paired with high attention to detail.
• Proficiency with Excel and finance management systems.
• Aged Care, Home Care, or Retirement Living experience (or familiarity with systems like Epicor) is highly regarded, but not essential.
• A warm, reliable, and customer-focused approach.

If you are a compassionate finance professional looking for a purpose-led role, we’d love to hear from you.